Pathology Lab Services Department (200-250 staff):- Active member of employee recognition and engagement group responsible for planning 2-3 annual events.- Editor of the quarterly Lab Services staff newsletter.- Maintained digital binders of Safety Data Sheets for all chemicals used in each lab section.Lab section: Phlebotomy (20-30 staff)- Managed all staff timecards, including tracking and correcting errors, tracking overtime, and training all new staff on the UKG Kronos software and their timecard responsibilities.- Managed an ever-changing schedule through drafting seven weeks out; incorporating new employee schedules, vacations, medical leaves, and recently vacated positions; and offering open shifts for staff overtime opportunities.- Managed Mon/Wed/Fri supply orders, including placing orders for three separate charging aliases, utilizing Kanban inventory system, unpacking received orders, following up on all fulfillment errors, and tracking long-term product shortages and replacements.- Coordinated 3-7 annual student externships with partner schools, including managing calendars and onboarding visiting students.- Special project: Reevaluated and updated every step of our supply ordering process for greater consistency and efficiency, including: order templates, communication and troubleshooting, Kanban inventory system, storage bins, and training documents.Continuing education modules in project management (portfolio available upon request), communication, and leadership.

Inventory/Cashiering

Nov—Dec: Inventory/CashieringDec—Jan: Bookselling

• Design curriculum for and run daily and seasonal educational programs.• Assist Club members’ with homework and other educational goals.• Design, schedule, and facilitate field trips.• Help oversee and support a Club membership of 100+ children ages 6-18.

• Manage a staff of 20 tutors including interviewing and hiring.• Interview, hire, and manage receptionists.• Oversee day-to-day operations and long-term projects.• Manage, monitor, and respond to daily and high-stakes emails.• Plan and facilitate weekly administrative meetings, bi-weekly staff meetings, and annual staff training retreats.• Coordinate staff workgroup for designing and facilitating curricula for prospective tutors.• Coordinate staff workgroup for developing grammar handouts, workshops, and web resources.• Communicate with the tutoring center for math & science to maintain a shared education space.• Special project: Conceived, designed, and implemented a survey of past and present Assistants to the Director. Compiled the data into a report for the Library Deans to aid in the reassessment of the Writing Center’s administrative organization.

• Supported students in their writing process in one-on-one sessions.• Served on the editorial board to produce a publication written and edited by our tutors.• Reception: customer service, scheduling, organizational projects.

• Data entry, billing, daily maintenance of long-term organizational projects.