Beth Anthony Email & Phone Number

London, United Kingdom

London based interior design studio responsible for the design of some of the most notable international restaurants and bars, including The Ivy and Soho Beach House Miami.Responsibilities include: Responsible for the day-to-day management and smooth running of the Reception area, including acting as first point of contact to visitors.Keep Studio calendar up-to-date with staff whereabouts and all meeting room bookings via Outlook.Distribute all post and courier packages throughout the day and organise all out-going items on a daily basis including keeping a record of tracking numbers etcManage studio contacts database via Outlook Booking executive car services on behalf of business owner, Directors and visitors as and when required.Liaise with off-site IT support to ensure smooth-running of office IT systems and procedures.Manage all day-to-day HR Admin including holiday requests and attendance spreadsheet for all staff.Responsible for end-to-end Dovico (web timesheet and cost management software) for all staff, covering 40+ projects.Assisting with Health & Safety administration covering staff training and risk assessments alongside Office Manager.Provide cover for Director’s PA and Office Manager as and when required.

London, United Kingdom

London, United Kingdom

London, United Kingdom

I have returned there to Headmasters after a year’s sabbatical to manage their two busiest salons in Putney and Wimbledon.Responsibilities included:All duties as per previous period with the addition of leading Customer Service training at Head Office courses, covering Front of House Managers in multiple other salons as and when required (to cover annual leave, maternity cover etc.)

David Jones Department Store, Sydney

I spent a year in Australia on a sabbatical after getting married and while I was there I worked for Chanel as an Account Manager in David Jones department store, Sydney.Responsibilities included:Hitting daily, weekly and annual sales targetsPro-actively communicating with clients via telephone and face-to-faceDriving business to the store through relationship building with potential customersProviding the highest level of customer service to ensure loyalty from customers

London, United Kingdom

I was one of only two Receptionist to progress to a Salon Manager in Headmaster’s 32 year history. In the latter role I was managing a team of around 25 people of all different characters and ages. It was a challenging role and I enjoyed all aspects it presented me. Ultimately my main objective was to create an environment where clients received second-to-none service where they felt welcome and valued from the moment they arrived until the left.Responsibilities included: Motivating and leading the team on a daily basis to provide outstanding customer serviceGreet clients and provide refreshmentsInterviewing potential and training employed staffPromoting the salon to local community to drive the business forward Managing the daily running of the busy Reception areaAnswering all telephone calls on busy switchboard and listening to voicemails when leftKeeping Reception desk and retail stock area clean and tidyBooking, organising and selling of appointments to clientsCashing-up and banking of daily takingsOrganise the receiving and organizing of large stock deliveries on a daily basisCarrying out weekly stock controlOrganising staff rosters for 4 weekly periodsRecruiting new team members Managing email communication from Head Office then passing onto relevant salon team membersScheduling of any staff training, annual leave and meetings in main salon calendar (Outlook)Opening and closing the salon on a daily basis

London, United Kingdom

Prior to joining Headmasters in a Front of House capacity, I trained as a Beauty Therapist and was employed at The Sanctuary in Covent Garden. It is renowned as being an extremely professional spa; having only therapists that are trained to the highest standard working there. I learnt so much about good customer service whilst working under pressure whilst in this role.