Project management of Global Technology Infrastructure projects including budget and spend management, SDLC execution and vendor management. Successes to date include program management of annual retail technology refresh program, Omni Channel implementations and Staples technology mentor.

IT Deployment project manager responsbile for the coordination of all efforts around the POS rollout program. Responsibilities include vendor management, change management, support for the field franchisees and issue resolution.

Supervised team that interacts daily with the clubs to implement new hardware and managed the process for new club installs/openings. Also responsible for the Desktop Support Services meeting service levels and responding to customer issues promptly and accuately. Strategic owner of the hardware life cycle program, directed all work streams in the replacement of outdated IT hardware within the home office and club environments.

Drove the annually business planning process activities in the Store Systems department whose outcome was a budget of $72 million in project capital. Managed seven direct and four indirect business analysts providing them mentoring on SDLC requirements and business best practices as well as development of individual skills and talents. • Managed the effort to design and implement an online SDLC process tool that ensured SOX compliance throughout the project life cycle. Allowed for the elimination of manually activities. • Drove the tasks and team in the presentation of the annual Systems user conference offering the business an opportunity to learn about new technology and IT’s strategic direction.

Lead several large-scale technology projects including workforce management and communication tools implementations that affected over 2300 store locations in the US, Canada and the United Kingdom. Managed up to eight development associates through the SDLC process and educated them in the off-price business philosophy to ensure their end product met the business needs. Established strong partnerships with external business associates to ensure internal strategic direction was communicated and considered as vendors evaluated their growth opportunities.

Point-person in the Store Systems division assigned to drive project requests by the Marmaxx Store Operations and Loss Prevention divisions in support of the 1600 US locations. Achieved a highly-developed comprehension of the off-price retail concept used to propose innovative system enhancements leading to store efficiencies. Established accountability and ownership philosophy between the business analyst and internal development team thus driving project success.• Documented business and functional requirement for large scale software changes necessary to support Year 2000 changes for over 15 back-office systems. • Documented requirements, tested applications and supported the implementation of a proof-of-concept communication tool in 650 Marshalls locations. Implementation included the installation of a Lotus Notes server in each location as well as online tools including email, training and testing, and on-line forms.

Supported 300+ stores in day to day operations including Store Systems issues, new application implementation and training.Assisted in the implementation of all new Store Systems for POS and Back Office applications. Duties included change management activities, creating training documentation, systems testing and vendor scheduling for hardware installations.Provided on site training for new applications.