Beth Badman Email & Phone Number

Portsmouth, GB

Portsmouth, England, United Kingdom

• Reporting directly to Head of Central Support Services
• Continuous Improvement of customer service
• Providing customers' support around their repairs and customer journey.
• Being the point of contact for customers with unique and varying situations to ensure a full resolution.
• Increasing customer satisfaction for repairs, lettings, contractors and planned maintenance work.
• Attending meetings with our contractors to provide direct feedback on a regular basis.

Portsmouth, England, United Kingdom

Designing and creating an activewear brand to bridge a gap in the market. Focusing on there being a fit for every body and a design for every personality, full inclusivity whilst remaining squat proof, high quality, and made on demand for less environmental impact. Creating a community via social media and marketing to reach potential clients. Managing.

Portsmouth, United Kingdom

Helping others to improve their Nutrition and overall Health and Wellbeing by getting an Ideal Breakfast. This covers many different goals people may have from increasing energy and vitality to losing fat and gaining muscle.Lose weightShape upTone upBuild muscleGet healthier

Portsmouth, England, United Kingdom

Teaching a Strong Nation fitness class to a community of people who are waiting to improve weekly on their own fitness and wellness goals.

Portsmouth, England, United Kingdom

• Managed a portfolio of complaints
• Communicated with customers via telephone, email and letter
• Investigated complaints against industry regulations and policies
• Made impartial decisions based on evidence
• Created detailed reports on each case
• Supported colleagues with industry knowledge

Portsmouth, England, United Kingdom

Working as After School Club and Holiday Playscheme supervisor. Maintained excellent parent relationships by treating children with love, respect and exceptional care. Close monitoring of child behaviour, reporting concerns or changes to parents promptly. Liaised with parents and guardians, providing professional and individualised support. Planned.

Portsmouth, England, United Kingdom

Maintained the business owner’s calendar, emails, bookings and finances. Organising meetings, training and travelling, rescheduled clients where required, handling confidential information, creating and managing social media.

Portsmouth, United Kingdom

In my current role I am working in Treecutting to drive forward improvements within complaints and customer service, as well as within processes to better our Broad Measure scores in customer service with Ofgem. I am checking our Broader Measure scores and feeding these back monthly, keeping a record of our compliments ensuring these are feedback to the.

Portsmouth, United Kingdom

In this role I worked in SSE Project Frontier to drive SSEPD forward with improvements to better our Broad Measure scores in customer service with Ofgem. I worked on projects which involved improvement internally with our staff as well as externally to our customers. I thrive on making changes and seeing these take action and make improvement.

I was given this role to help SSEPD make a change in their customer service. I spent my first month observing different areas of the business, the roles and what the staff did and looking at how we can improve.I managed a team of 3 Customer Service Coaches, I looked at their structure and how they were coaching. From my previous experience I was able to.

In the role as a Team Manager I developed and grew as a person and a manager. I learnt many new skills and improved on skills that I already possessed. I came to understand my managing skills allowing me to ensure my team feel valued and supported, whilst being fully equipped to do their job to the best of their potential.I used my ‘Woo’ talent to win over.

In this position I worked with two teams. I used my skills to win over each of my staff driving them to give their best performance daily. I managed each of my targets and my team’s targets and ensured that they were each focused on their team and individual targets on a daily basis. In this role I developed my skills and grew as an individual and a.

I have been employed by Scottish and Southern Energy since June 2007 and obtained the position of Customer Service Deputy Manager within Zone 2 in the Portsmouth Call Centre in March 2008. I took on this role and have completed all of the tasks that have been set for me. I felt happy and confident in this role and aimed to progress my knowledge further. My.

I started working for Scottish and Southern Energy in July 2007. In February 2008 I achieved the position of Deputy Team Manager from Customer Service Advisor. In this role I have gained many new skills some of which as follows: motivational, listening, understanding, adaptability and versatility. Further to these skills I have learnt to deal with working.

I joined Lloyds Bar after leaving my position at Bowlplex. At Lloyds Bar I was part of the management team as I was taken on as a supervisor. This included delegating jobs to the rest of the staff and ensuring that these jobs were completed. Ensuring that we had all of the stock from orders, dealing with promotions, dealing with conflicts within the bar.

I was promoted to this position in October 2006. This position has made me part of the management team giving me control of the reception, taking bookings, sorting out the bowling lanes and timing. I also have to ensure that other staff keep to the work that they have to do and assign the other staff members jobs. At the end of my shifts I have to cash up.

I started working at Bowlplex in October 2005 as a general assistant. This included working on customer care, hosting birthday parties and working on the bar. I have very good people skills and have had lots of interaction with the public in this job. I was offered my promotion when the position became available in September and took on this role in the.

Ncfe Level 2 Certificate In Nutrition And Helath, Foods, Nutrition, And Wellness Studies, General, Passed

QCF 14 Credits

Btec National Diploma, Early Years

BTEC National Diploma in Early Years First Aid at Work Certificate completed in September 2004 Food Hygiene Certificate completed in.

Education record

GCSEs taken and passed in 2004 English Language B English Literature C Double Science BB Mathematics B French B Art A Resistant Materials.