Beth Binns Email & Phone Number

Harrogate, GB

• Managing patient enquiries regarding referrals and appointments, liaising with clinical and clerical staff members, creating referrals, and booking appointments over the telephone with service users.
• Maintaining patient confidentiality and safeguarding by adhering to the information governance and data protection regulations.
• General administrative duties e.g. generating appointment letters, taking phone calls from service users and external healthcare providers, scanning documents to the SystemOne patient record, etc.
• Successfully carrying out multiple tasks simultaneously and effectively while remaining friendly and approachable to service users and staff.
• Improving information collection and recordkeeping accuracy by creating, updating, and managing service user communications.

Leeds, England, United Kingdom

• Delivering the highest possible quality of customer service and maintaining a friendly and helpful approach towards customers both at point of sale and on the shop floor.
• Working towards hitting specific sales targets.
• Recommending items to customers based on specific requirements through delivering friendly and knowledgeable assistance and building a rapport with each customer.
• Processing purchases and handling payment transactions using POS system, while promoting any current campaigns and offers and engaging with the customer.

Master Of Science - Ms, Speech And Language Therapy

Bachelor Of Arts - Ba (Hons), Linguistics, 2:1