Beth Boxall Email & Phone Number

Responsible for developing and promoting event concepts to new and existing venue partners, to identify commercial opportunity and expand the RGL portfolio. Nurturing relationships with key visitor attraction organisations such as the National Trust and Forestry England. Creating and managing all commercial aspects of a project and working closely with.

• Investor in Customers is a leading Customer Experience (CX) agency, using unique methodology to carry out in-depth assessments for organisations. IIC compares customer perception against that of employees and managers.
• Preparation and execution of data protection policies, privacy notice, terms of business and terms of employment ensuring full compliance with GDPR legislation.
• Revamping, re-writing and enhancing the website to improve Search Engine Optimization, improving new visitor rates by nearly 70% in year on year comparisons.
• Managing a data migration project covering a decade of data, and feeding into the build of a new bespoke Appraisal System for benchmarking and data analysis purposes.
• Recruitment of new personnel to the team, from initial job spec through to job offer and induction.
• Research and implementation of new accounting software, Xero Cloud, and maintenance of income and expenditure and cashflow reporting

Reigate, Surrey, United Kingdom

• Responsible for the selection and implementation of best operational practices for the new distribution side of the agency, increasing commercial focus by improving all processes. Contributing to the overall business.
• Responsible for the management of multi-currency accounts, operating in Euro, $USD, and £Sterling; utilising the Foreign Currency module within Sage 50 to create all invoices, supplying summarised reports showing P&L.
• Analysed and improved work-flow processes to ensure maximum efficiency and maximise profitability, overhauling all aspects of office management to improve the working environment and efficacy of all
• Protecting the brand/agency reputations by instigating rigorous quality-control procedures, having good communication with the brand to identify and rectify issues quickly
• Creating, designing and editing marketing material, brand promotional literature and SKU line sheets

London

• The first holder of the title with responsibility for a complete overhaul of working practices and management of non-liturgical public and corporate high profile events (c. 100 each year). Contributed to significant.
• Established the Abbey as a major event venue, improving conversion rates, creating new income streams, resulting in an 80% increase in turnover during the last financial year
• Successfully restructured all processes for internal and external events (schedules, budgets, P&L and terms & conditions of hire), leading to greater efficiencies and cost control
• Contributed to the successful planning and implementation of several ground-breaking anniversary projects, including a 12-hour night vigil and touring theatrical performance held around the Abbey and precincts.
• Recruited new personnel, re-energised and motivated existing staff, formalised roles, providing leadership and engendering a commitment to greater commercial focus
• Protected and maintained the Abbey's world-class reputation, by judiciously selecting / de-selecting enquiries, to ensure the venue maintained and enhanced its status

London

• Lead on charity fundraising projects, private and corporate events. Managed budgets of £100k - £150k. Responsible for maintaining income and expenditure reports, and cash flow. Co-ordinated, wrote and edited auction.
• Maximised profit margins by securing sponsorship in kind and negotiating low prices (e.g. £430,000 for Children's Hospice South West.)
• Worked alongside and managed top level donors and committees, providing direction and support to successfully reach charity objectives.
• Created all event collateral devising the 'look' and theme for events including crucially venue sourcing.

London

Marketing this high profile, contemporary art gallery as a major event venue, securing income, and overseeing the successful execution of each external event. Delivering a series of exhibition-opening events every five-six weeks, to enhance gallery awareness, support and profile.

London

Key contact for the whole department, responsible for creating and maintaining administration and operational processes that ensured the smooth-running of the office and event managers output.