Beth Braun Email & Phone Number

Seattle, Washington, United States

Managed and executed all aspects of Starbucks digital gift card platforms • Prepared and updated digital gift platforms for three Starbucks North America websites and apps, including scheduled and published products for purchase within promotional deadlines and ensured functionality • Delivered internal customer service by monitoring two partner inboxes to promptly review, distribute or respond to messages and researched and resolved issues.• Collaborated with internal teams and external vendors to seamlessly transition business functions from two legacy platforms to two new digital business platforms without service disruptions.• Created and documented operating procedures for new and evergreen processes• Drove process improvements to support Loyalty and Partnership initiatives• Facilitated project tracking for initiatives and work streams using internal project management tools

Renton, Washington, United States

Supported the 2020 General Election through efficient and courteous customer service• Answered a high volume of phone calls regarding a wide variety of election-related topics. • Entered and updated voter information through the state voter database VoteWA • Issued replacement ballots upon request

Monroe, Washington, United States

Supported speedway marketing initiatives and sponsorship procurement and fulfillment prior to business closure due to coronavirus.• Prepared sponsorship proposals and fulfilled sponsorship commitments • Executed social media communications by creating content and digital assets, and publishing posts according to the calendar on each social media channel • Created email marketing content

Lynnwood, Washington, United States

Managed Capital Campaign activities, including executive and board support, gift processing and recognition, and grant preparation. • Generated prospect and gift reports and ensured accuracy of donor and gift information. • Updated and maintained campaign materials and website content. • Scheduled, coordinated and executed meetings, site tours and campaign special events.

Everett, Wa

Assisted with communications initiatives related to Public Works projects as a temporary team member.• Collaborated with project managers to develop and implement communications strategies for Public Works programs and projects.• Coordinated, scheduled, prepared and conducted meetings and events.• Wrote and edited communication materials including press releases, newsletters, brochures, presentations, and education and outreach materials.• Prepared content and updated website and social media.

Greater Seattle Area

Contributed to city communication efforts by researching and writing content for city tourism website and magazine.

United States

Communications Assistant 2017Launched new communications initiatives,including website, social media, and media relations• Prepared and distributed press releases on City events and issues• Collected, edited, and prepared content for weekly Council update, and bi-weekly Council reports• Standardized City communications templates and methods• Consulted with internal stakeholders to effectively convey issues and concepts in succinct language, through a variety of channels • Completed and launched new city website, and continuing to develop new and informative content and refining website accessibility• Delivered regular engaging social media communications, increasing Facebook followers by 300% in five months

United States

Facilitated completion of projects that represented the City of Renton as a temporary team member: * Prepared and distributed press releases on City events and issues* Collected, edited and prepared content for printed bi-monthly City newsletter* Created and managed communications plan and strategies for City construction project* Distributed and scheduled communications projects to appropriate staff for completion

Lynnwood, Wa

Managed hospitality training video project to meet specifications of strategic tourism plan• Wrote video script for six attraction segments• Created video storyboards• Assisted with collection of attraction assets and scheduling of necessary shooting locations• Reviewed and selected video host talent

Launched organizational branding and awareness strategies and methods for new performing arts center.* Developed and executed annual communication plans* Generated content and cultivated relationships with media partners to increase exposure and highlight organization’s message* Increased ticket sales by 3% year to year (2007-2012)* Managed annual marketing budget of $100,000+ to promote 25 artistic presentations annually, utilizing a media mix that included print, radio, television, direct mail, and electronic and social media* Led the design of organizational messaging and materials such as print ads, posters, season brochures and other necessary collateral, including annual season brochure delivering 40,000 pieces* Introduced mid-season brochure to increase ticket sales and promote additional programming, delivering 20,000 pieces* Directed the redesign of, and executed engaging content for organization website* Launched Facebook and Twitter platforms as supplemental audience engagement tools* Developed season ticket subscription program to increase ticket sales and patron engagement* Introduced and distributed weekly e-newsletter to over 6,000 patrons (2012 figure)

Edmonds, Wa

Acquired management of the box office due to downsizing in the organization, • Managed daily box office operations including staff scheduling and sales reporting• Hired, trained, supervised and evaluated six box office personnel • Researched and implemented a new ticketing system • Created a policy manual to standardize procedures

Greater Seattle Area

Designed and managed integrated marketing partnerships between advertisers and stations that delivered goals and achieved $12,000,000+ annual budget for five-station broadcast cluster. • Created written/visual client presentations including market, station and ratings research• Organized and executed all promotions for clients including event scheduling, commercial copywriting and secured cross-promotional partnerships where necessary to facilitate event goals for a variety of clients including food, beverage, automotive and retail. • Assisted the national sales manager with client support and commercial inventory sales.• Supported the business office in accounts receivable procurement from our clients.

Seattle, Wa

Supported a sales team of 10 account executives in the achievement of an annual revenue goal of $1,000,000.• Prepared sales presentations including station and market research• Designed station media kits • Prepared weekly and monthly reports • Created display materials for client events using Adobe Photo Shop and Quark Express• Provided client services as necessary. • Acted as a liaison between sales and promotions to schedule client events and prepare weekly event calendars for the sales staff.

Seattle, Wa

Supported the management team of this REI subsidiary: • Prepared weekly production and sales reports• Scheduled and organized board and staff meetings and quarterly safety training• Coordinated corporate travel

Greater Seattle Area

Education record

Associate Of Arts And Sciences - Aas