Senior Manager Human Resources
CurrentHILTON GRAND VACATIONS/BLUEGREEN VACATIONS – 2024Bluegreen Acquired by HGV; transitioning in HR Business Partner role to December 2024BLUEGREEN VACATIONS 2004-2024Senior Manager, Human Resources Business Partner2020–PresentPartner with business leaders. Deliver programs and ensure consistency and compliance with company initiatives, including Annual Performance Evaluations & Merit/Bonus Compensation, 9-Box Talent Review, Hiring & Termination Practices, Recruitment & Retention; launched virtual recruitment process for work from home positions in 2020…consistently achieved and maintained annual attrition rate below 35%Regional Senior Manager, Human Resources, Club Services2018–2020Provided Human Resources oversight and support to all regions within Club Services, including a 40-seat telemarketing sales call center and 180-seat servicing contact center in Indianapolis, provided HR leadership and oversight for Orlando call center operations.Senior Manager, Human ResourcesManager, Human ResourcesHuman Resources Generalist2004–2018Began Bluegreen career in 2004 as HR Generalist during first year of contact center start-up, and progressively moved up. Provided HR guidance, supported operations teams, led recruitment efforts.