Beth Canole Email & Phone Number

Kansas City, Mo, Us

Kansas City, Missouri

Enter record of inquiries and related correspondence in computerized tracking system, Researches policy information and membership records to resolve issues. Compose both verbal and written responses to inquiries. Take and post payments from member and groups.Receives and responds to telephone, e-mail, written and walk-in inquiries from designated members, providers, attorneys, agents and third-party administrators. Record inquiries and related correspondence on computerized customer service tracking system. Composes verbal and written responses.* Performs in-depth research and analysis of complicated claim and coverage problems. Makes corrections to claims as required in multiple systems (includes FACETS ) and works with Membership services to correct eligibility issues. Performs special projects requested by Supervisor. Speak with providers and groups on how policy benefits. Enter record of inquiries and related correspondence in computerized tracking system, Researches policy information and membership records to resolve issues. Compose both verbal and written responses to inquiries. Take and post payments from member and

Kansas City, Missouri Area

Worked with Membershp database of 1200, Resolved Members issues, many variety of membes, Doctor's, Attorney's, Stockbrockers, Producers agents, Securing reservations, Member billing, planning assigned member trips, developing an indepth knowledge of assigned Destinations, deiscussed in detail with each member how each plan worked, developed personalized relationship with individually assigned membership base and conduct new member orientations to educate members on Club value, polices, and service delivery , selling new memberships.Ultimate Escapes® is a leading destination club, the combination of two powerful brands: Ultimate Resort® and Private Escapes®. Members of Ultimate Escapes enjoy flexible access to a growing collection of hundreds of multi-million dollar private residences and luxury hotels in over 150 global destinations. Locations range from chic urban apartments to charming beach cottages, spacious five-bedroom homes to an 80-foot private yacht. The Ultimate Escapes® brand is about delivering memorable, luxury travel experiences to Members who place great value on spending quality time with their family and friends.

Kansas City, Missouri Area

Worked with Membershp database of 1200, Resolved Members issues, many variety of membes, Doctor's, Attorney's, Stockbrockers, Producers agents, Securing reservations, Member billing, planning assigned member trips, developing an indepth knowledge of assigned Destinations, deiscussed in detail with each member how each plan worked, developed personalized relationship with individually assigned membership base and conduct new member orientations to educate members on Club value, polices, and service delivery , selling new memberships.

Kansas City, Missouri Area

Booked Group Travel for EDS ( Electronic Data System). Booked group hotel, air and car. Worked with Sales Departements in negotiating group rates and signing contracts. Answered phones in busy call center. Booked corporate travel for groups fo 10 to 3000 on Sabre airlines computer system, entered data into the system, Maintained quality customer service, helped clients resolve no show bills with hotels , spoke with sales department and major hotel chains every day, Created/Prepared reports and spread sheets for supervisor.

Kansas City, Missouri Area

Operated office equipment, entered information into system, Answered phones in a professional manner, answered client/customers questinos, contolled inventory, explained to sales representatives working in the field how to manage their compter and run software.

Kansas City, Missouri Area

Worked with emplyees on phone and computer/email on Insurance, Benefits and Payroll questions. Updated excle and SAP computer system, updated and filed life insurance for present and past employees, Helped director with employee confidential projects.

Kansas City, Missouri Area

Answered phones in a prfessional manner in a busy, mult-tasking call center, Mainteained order in a busy enviromment, booked airline, hotel and car reservations for corporate travelers on apollo airline computer system, Worked with airline discounted contracts, entered and updated customer information, suggested best filghts and hotels for clients, and sales.

St. Joseph, Missouri Area

Arranged payments on past due accounts, collections, worked iwth large Membership data base and resolved membership issues, Multi-tasking, follow-up with insurance compnay on payment, dealt with commercial/Medicaid and Medicare, set up patient insurance in comuter system, call insurance company on patient eligibility and benefits, set up financial aid for patients, balanced daily cash drawer, received daily bankruptcies and checked on accounts, Pre-registered patients for in-patient and out-patient suregery, assisted patients with questions on their statements, insurance billing, busy multi-tasking environment.

Nursing/Biology

Certificate, Travel And Tourism