-Responsible for measurement of social value for the company- including all economic, environmental, and social aspects-Led the development of an annual social value strategy and developed initiatives with relevant departments to maximise sustainable impact-Engaged internal and external stakeholders to embed social value metrics and accessibility into existing business processes such as business cases, funding scorecards and project output requirements-Represented Avanti West Coast at social value industry meetings-Collating social value metrics and accessibility KPIs and produce performance reports-An expert in disability awareness and accessibility on the railway

-Spearhead diversity initiatives, leading ERG's to cultivate an inclusive workforce-Manage the delivery of a dynamic schools engagement program-Innovate approaches to engage young individuals beyond traditional educational settings-Develop and oversee impactful interventions, drawing young talent from underrepresented backgrounds to our organisation-Deliver regular, data-driven progress reports and comprehensive initiative evaluations

Leading day-to-day project management for a portfolio of station-based initiatives, with an emphasis on sustainabilityOrchestrating cost coordination and business justification efforts, aligning projects with sustainable financial strategiesEnsuring projects are managed within allocated budgets, optimising spends for sustainable outcomesCultivating robust relationships with station stakeholders, fostering collaboration towards project successNavigating the unique challenges of the railway environment, skillfully managing expectations while championing sustainable solutionsPassionate about driving eco-conscious transformations within the railway landscape, delivering projects that align with sustainability and stakeholder goalsProjects highlights:🚉 Crewe Calm Corner: Pioneering InnovationDesigned and established the UK's inaugural Calm Corner on a railway, contributing to passenger well-being through innovative design and sustainable practices.🛋️ National Mess Room Refurbishment:Orchestrated a nationwide refurbishment of 23 mess rooms within the Virgin Trains network, infusing sustainability and enhanced functionality.🚄 London Euston Mess Room Upgrade:Successfully managed a high-impact refurbishment of Virgin Trains' busiest mess room, accommodating over 2000 staff members, while prioritizing stakeholder communication and sustainable improvements.🚻 Birmingham International Changing Places Toilet:Contributed to the creation of a Changing Places Toilet at Birmingham International, advancing accessibility and inclusivity in line with sustainable principles.

- Worked on board our trains serving customers and working in a fast paced and challenging environment.- Expected to work in different locations daily with different frontline teams in Virgin Trains.

- Worked as a station dispatcher.-Station Management-Data Management- Safely dispatched trains and dealt with customer queries. - Continuously up to date with the station dispatch competency.

- Helped the resources department in planning where staff were required to be.- Ensuring that day to day operations ran smoothly.

- Helped to make important decisions when running trains to ensure they are on time.- Ensured frontline crews are safe on a day to day basis.