Beth Christian- Aic, Cpcu Email & Phone Number

Morristown, New Jersey, Us

Morristown, New Jersey, Us

Claim division development including litigated matters in residential and commercial property and casualty matters.

St Petersburg, Florida, Us

Supervise multiple levels of adjusters handling claims in Florida, Louisiana and South Carolina. Assist with claim reviews and decisions of coverage and damages. Mentor adjusters for future positions and opportunities.

Handle incoming claims in bulk due to insurance company insolvencies. Handle large volume of claims at all different stages to conclusion. Multiple claim types involved including Homeowner , General Liability, For Hire Automobile, Commercial and Business Auto. Including managing all lines within those claims- from Personal Injury Protection, uninsured motorist, bodily injury, liability, and numerous coverage issues. Manage incoming litigation of claims - property and casualty defense management. Appointed as claims liaison to represent the company on behalf of the claims department for potential system improvements for improved data capture and claims efficiency. Developed opportunities for betterment of claims processes and systems to be evaluated by claims management in conjunction with budgetary considerations. Responsible for SIU claim reviews and direction of investigations. Handle volume of claims in suit in conjunction with legal decisions for resolution.

New York, Ny, Us

Multiple positions within AIG Personal Lines Claims division. Acted as liaison between Adjusters, Unit Managers and Branch Managers. Managed 25 direct reports at various levels and assisted with office-wide system, performance and coaching needs. Built and managed the first-in, first-out medical bill review program for PIP billing. Responsible for incoming mail management; tracking and reporting Reported volume and quality results monthly. Supervised all medical bill entry for multi-state automobile injury claim system, nursing staff and physical paper administration. Volume and quality measurements reported and managed daily. Unit Manager: Managed multiple units of claims Adjusters and support staff in handling property damage, theft, bodily injury and PIP claims. Successfully developed claims assistants to promote into professional roles and prosper. Worked with SIU, NICB and multiple Medical Task Force agencies to reduce medical fraud. Assisted with technical resolution of systems issues and participated in task forces countrywide to improve claims system difficulties. Worked with corporate in pilot mentor program and participated in leadership development activities. Graduated from Leadershift developmental program.

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Another position within the Nationwide company: Responsible for the supervision and direction of investigation, negotiation and settlement of field claims. In-person contact with all parties to enable proper evaluation of injuries, liability and damages. Appraised vehicle damage and coordinated repairs with body shops.

Us

Multiple positions during the nearly nine years with the company. Worked with non-standard auto division (Colonial Insurance Company of California) for the majority of the time with the company. Ended the career as a Claims Manager of 6-8 adjusters handling non-injury fast-paced claims. Supervised Litigation claims for Alabama, Florida and Georgia. Worked directly with plaintiff and defense attorneys to prepare cases for mediation, settlement and/or trial. Attended numerous mediation conferences and trials. Accountable for legal cost and expense control.

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Handled all aspects of claims from first contact through settlement. Coordinated field inspections and shop repairs, along with total loss evaluations. Completed injury evaluations and settlements. Attended mediations and alternative dispute resolutions for injury claims. Acknowledged and referred suspicious claims to the Department of Insurance Fraud (DIF). Claims Adjuster: Determined coverage, liability and damage issues on all types of personal auto claims. Responsible for the evaluation of injuries for PIP claims in accordance with statutory guidelines.

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Entry level position responsible for handling a multitude of first and third party property damage claims. Review of coverage, liability and injury evaluations in each case. Routed notification of suspicious claims to DIF.

Managed staff of seven non-Injury liability representatives for the Florida claims operation. Responsibilities included file audits, performance reviews, responding to complaint calls with resolution, obtaining and analyzing numbers for monthly reporting, hiring and motivating staff to include coaching and development.

Northbrook, Il, Us

Organized and scheduled in-house appraisals for Adjusters. Accountable for management of on-site subrogation needs on property/casualty claims. Handled claims inquiry, status and new loss calls from customers.

Northbrook, Il, Us

Aic- 1997, Cpcu Pending, Aic, Cpcu

Education record