Beth Crow Email & Phone Number

Provided customer support in Executive Briefing boardrooms for audiovisual, teleconferencing, and robotics automation; 1st tier troubleshooting, maintenance, repair and restock for RobotRX/MedCarousel/PacMed/Intellishelf/Artromic cart; technical setups and support during customer product demonstrations and automation tours; researched, procured, and maintained new boardroom technologies; created technical manuals/trained staff and customers in use of Crestron/projectors/audio and visual conferencing; created spreadsheets to track and reconcile cost center inventory

Logistics and audio visual support for field demonstrations by physicians/nurses/pharmacists/client executives and other hospital professionals; created/automated material request process for field; created kits for field to increase L.O.S.; inventory procurement/distribution; created/implemented processes for equipment fulfillment, repair/return; managed transportation/rental and case vendors; inventory and account reconciliation/problem resolution.

Contracted by McKesson (formerly HBOC), to provide logistics support for Sales and Sales Support organizations. Tested/repaired/processed orders/shipped demonstration equipment. Worked with transportation/case vendors.

Procurement for multi vendor product line start up operation country wide. Created/implemented equipment fulfillment process and repair/return process for product line operations. Received award for creating/designing employee recognition marketing brochures and posters for new incentive program. Certified facilitator for "Investment In Excellence" course.

Supervisor for logistics operations,logisticians,stockroom,van fleet, and repair service center. Budgetary, forecasting, and reconciliation responsiblilty. Successfully reduced a 40% warehouse inventory variance to .002% through staff/engineer training, cycle counts, and analyzing inventory investment. Tester/trainer for inventory software.