Beth Davis Email & Phone Number

South Yorkshire, England, United Kingdom

My role as a Business Support Officer is to support the Social Work Teams with typing, petty cash, diary management and dealing with enquiries via e-mail, telephone and in person. I take minutes for a number of different meetings including Legal meetings, Strategy meetings and Professionals meetings, ensuring that the minutes are accurately typed up within timescales and distributed once approved. I also preparepaperwork for meetings and ensure the relevant members of the meeting have the appropriate paperwork. I use bespoke systems to record information pertaining to cases in both Adult's and Children's Social Care. I have provided support to my Team Manager by allocating team members to other offices to ensure that cover is provided. I have worked as part of a project team to streamline and change the way a service works. I take calls from clients expressing concerns for children, this office is fast paced meaning that I have to multi-task and prioritise my workload.

Part of my role was to support the Business Support Officer (Safeguarding) with Sub Groups for the Safeguarding Board. Arranged and took minutes for the Training Sub Group. I booked meetings allowing enough time for information to be collated and sent to the Board. I completed the minutes and action plan to be distributed once approved by the Chair. I produced concise and accurate records of meetings. I assisted with the Safeguarding Team diary ensuring that appointments were recorded with relevant details. I input further appointments taking into account other commitments. I prioritised and dealt with enquiries sent to the Adult Protection inbox, prioritising urgent e-mails accordingly to meet timescales. I used the bespoke system ERICA to maintain accurate information regarding clients. I also attended and took accurate minutes for the Statutory meetings, such as Strategy and Conferences pertaining to Vulnerable Adults, ensuring I met timescales.

Whilst working for the Social Care Workforce Development Unit my main role was to create training packs in accordance with the information provided by the trainer.I also managed the training diary ensuring that courses were booked in conjunction with the trainers diary. I also assisted in the management of the Workforce Development Managers diary, including informing organisers of meetings of his availability to attend.I used the training system to book staff members onto their requested training and processed their training forms. Part of this meant booking internal and external venues along with catering services.I also assisted to plan and host training for the Future Carers scheme by registering students and collating training packs to allow them to complete their NVQ. I also attended induction days to support the trainer.

Barnsley, South Yorkshire

When working for Top Run Motorcycle Training I booked clients in for their CBT. I used the company diary to ensure that each trainer gained enough hours for their working week. I took calls and answered queries on bike training costs. I was the first point of contact for visitors to the training centre. I input information in and existing spread sheet required by the DVLA informing them of clients who have completed their CBT. I also raised any anomalies with the Owner to that these could be rectified.