Highly qualified professional: with a unique ability to manage the operational testing process of new and enhanced products. Proven technical and problem resolution skills, ensuring quality corporate services, supporting critical product development strategy. Ability to support defect management with the creation of defects, following up with developers on expected outcome and retesting when assigned; participated in triage meetings. Ability to prioritize tasks while adhering to deadlines to meet objectives and performance metrics, attention to detail, general problem resolutions with respect to new or enhanced applications, providing feedback to cross-functional teams to ensure quality in software development. Excel in initiatives to drive company profitably and growth. Excellent leadership experience with remarkable talent to drive collaboration.
Listed skills include Technical Support, Business Analysis, Customer Service, Health Insurance, and 2 others.