Beth Degrave Email & Phone Number

Nashville, Tn, Us

Franklin, Tennessee, United States

#BreakEverything through load testing, unit testing, functional testing, and regression testing Maintain continuous integration testing suites Create and execute testing plans Assist in rolling out code to the masses Communicate with excellence, and partner well with immediate team and across business areas 3+ years experience in testing digital products including websites, web applications and mobile applications Experience with multiple platforms such as Windows, OS X, iOS, and Android Solid understanding of testing principles and concepts

Brentwood Tn

Primary Accountability: Evaluate code configuration, data, and business logic for new project improvements, determining quality, reliability, and performance against specific requirements and technical design specifications.• Successfully assume the Lead QA role, leveraging the entire processes for multiple projects; define and analyze testing requirements to meet various business needs. Develop and execute effective test plans. • Evaluate business needs and functional specifications to control the scope of the testing process; complete suitable recommendations for changes and related solutions. • Utilize a variety of tools, including manual testing/quality process tools for execution of test cases and documentation of results for mainframe, PC-based, client-server/web-based business applications. • Participate in triage process, fully reproducing production issues, communicating workarounds, developing missing test scenarios and validating fixes; accurately submit and maintain defects in the appropriate repository.• Document the expected practices and testing enhancements. o Maintain all documentation related to the manual testing process in the Software Development Lifecycle.• Educate and mentor assigned teams, specifying contribution into the development of project plans. Working with cross-functional teams, off-shore teams, and Project Manager to ensure quality throughout SDLC.

Brentwood Tennessee

QA IT Support Quality Assurance Analyst II | 2011-2018Principally managed proficiency and personal ownership of QA accountabilities such as test plan review and approval, PMPI management while closely observing and applying appropriate documentation standards. • Ensured all BRFS (business requirements functional specifications) were correctly added to Quality Center, linking suitable test cases; reinforced the OneLife Initiative Conversion Release and the BAU (business as usual) project plans. • Performed quality assurance activities, successfully supporting various projects, creating test plans and conditions to test new functionalities.• Executed and maintained tests for all applicable systems/processes, formulating and presenting all applicable Fed Readiness documentation.• Assumed SME role, controlling business requirement functionality, maintaining sprints pace with attention to detail and security.• Maintained distribution activities, preparing test plan creation, review, and approval for manual testing for new/specialized distribution sources. • Provided feedback for production issues, communication bug fixes, workarounds, validating fixes and submitting appropriate documentation to the IT Director, Architect, and Project Manager.

Greater Nashville Area, Tn

Responsibilities include: Test and verify assigned Point of Service (POS) code/changes/enhancements are or are not ready to go to production by target date. Assignments include but are not limited to: test plans, generic or specific scripts, defects, and change requests. Document system problems and enhancements in Track Record as assigned. Assist IT to recreate and define user requirements by target date. Check and report on defect assignments by target date. Develop, implement, and maintain reference items used in standard testing, i.e. relationship list, build charts lists and other reference items as assigned. Test and coordinate Pre-Issue and Pre-CSF exception processing with all interested parties in order to determine code accuracy and possible code release to production by target date. Assist Distribution Service Center as needed.

Brentwood, Tennessee

Leveraged Technical Phone Support for POS (Point of Service) and LOW (local office workstation). Analyzed, verified and tested new or enhanced applications running on the POS devise or the LOW PC equipment. • Provide advice and assistance to customers; troubleshoot complex problems; and provide support in a manner that minimizes interruptions in customers' ability to carry out critical business activities. Provided a single point of contact support to transition escalated calls into the positive customer experience.• Review, validate and standardize problem resolutions for inclusion in the problem resolution database.• Researched and solved errors, creating and running test case scenarios; examined transaction histories, reproducing defects while resolving entry errors. • Recognized sensitive problem situations, demonstrating effective use of all tools, products, and services; gained valuable expertise, resolving a high degree technical complexity cases and escalating issues to the next level. • Gained comprehensive knowledge of all tools, products, and services; supported Distribution Services by testing and verifying assigned UAT code changes and enhancements. • Managed test plans, generic or specific scripts, defects, and change requests; documented detailed system problems found in Track Record; scheduled target date and test Pre-Issue exceptions.

Greater Nashville Area, Tn

As accounting clerk, responsible for the control and reconciliation of all general ledger and data book accounts related to fire premium accounting functions, including proper accounting of all funds flowing through suspense and clearing accounts, and adherence to established control standards. Maintain ACH Transmission files sent and received from Chase Manhattan Bank. Update and control all Automatic Bank Check (ABC) files within the fire company system on all policies. As Customer service specialist, process all standard and fireguard rejected premiums for all district offices in 12 states. In addition to customer service, record, process and deliver all revenues received. Provide advanced technical support in determining the problem and solution to a premium processing error.

Jacksonville, Florida Area And Nashville Tennessee

As accounting clerk, responsible for the control and reconciliation of all general ledger and data book accounts related to fire premium accounting functions, including proper accounting of all funds flowing through suspense and clearing accounts, and adherence to established control standards. Maintain ACH Transmission files sent and received from Chase Manhattan Bank. Update and control all Automatic Bank Check (ABC) files within the fire company system on all policies. As Customer service specialist, process all standard and fireguard rejected premiums for all district offices in 12 states. In addition to customer service, record, process and deliver all revenues received. Provide advanced technical support in determining the problem and solution to a premium processing error.

Jacksonville, Florida Area