Provide specialty retail sales service and consultation, using presentation skills and product knowledge to increase high-dollar salesManage relationships with vendors to diversify assortment of high-end merchandise with consideration to the preferences of a far-reaching local marketSupport all aspects of business, providing quality service, upholding company values, ideals, and best practices to promote customer satisfaction and profitability Track, replenish, and merchandise inventory; research new or relevant products to enhance assortment and satisfy demandUse regular customer interaction to promote services, products, instructors, programs, and special events Assist in administration: billing, scheduling, data entry, correspondence with customers and vendors via phone and email, create and manage customer accountsComplete web transactions: process and post online payments on accounts; process and fulfill online ordersWrite descriptions for boutique and vintage merchandise highlighting features and benefitsResearch, price, and display used/vintage product lines

Maintain a complex assortment of merchandise with consideration to local and national market trends, sales history, and projectionsDevelop projections based on season, department, and business aspect to create a varied inventory that caters to a diverse clientele Analyze seasonal projected/actual sales within specific categories and make adjustments to improve profitability with regards to merchandise selection and volume Create an assortment of proprietary brands and recognizable name brands as a means of maintaining profitability, stabilizing relationships with vendors, and upholding our position as a reputable dealerSeek opportunities to grow business through strategic advertising, meeting with other local businesses to form partnerships, and hosting special events Develop and follow planograms designed to maximize sales and maintain organizational integrityReview and evaluate quarterly reports of figures from every aspect of business in order to precisely determine where to make budgetary modificationsRecruit, hire, and train sales associates with the goal of creating cohesive and productive teams that follow the company’s business objectives and goalsProvide effective hands-on supervision and feedback for staff members that increased job satisfaction and sales results

Supervised all areas of store operation including merchandising, displays, maintenance, weekly cycle counts and bi-annual physical inventoryMerchandised floorsets based on season, current promotions, store design, product demand, and inventoryConsistently generated sales exceeding personal and business goals Create and sustain business by developing customer relationships with professional musicians, teachers, schools, and community organizationsRecognized as Sam Ash National Top Performer in 2010 and 2011 for gross profit dollars, Extended Service Plans sold, and most receipts. Top salesperson in September 2011 of Lower Northeast region.For 2011, ranked #8 in store chain for profit dollars earned.Experienced in managing a staff of about 15 sales associates.Experienced in a fast-paced environment that demands multi-tasking abilities and organization skills.Gathered and contacted new and existing leads: ten calls per day, five new leads per day.Consistently exceeded personal and departmental goals by an average of 6-10%.Received training in negotiation by understanding store policies, NET pricing and dealer policies including minimum advertising and minimum selling prices.Increased customer satisfaction through customizing products and services to meet their specific needs.Demonstrated proficiency in personally handling multiple simultaneous projects.Established reputation as organized, motivated team leader among sales associates and managers.Became at ease overseeing customer activity, assisting walk-in customers, placing special orders, maintaining and merchandising department, staying up-to-date on new products.

Setting up/operating laptops, projectors, sound and lighting systems for classrooms and large university eventsAMNION Crisis Pregnancy Center: Administrative tasks, including copying, faxing, data entry and filing.