Beth Donelson

Beth Donelson Email and Phone Number

Sales Coordinator at SPYSCAPE @ SPYSCAPE
london, greater london, united kingdom
Beth Donelson's Location
Brooklyn, New York, United States, United States
About Beth Donelson

With over 13 years of experience in sales, management, and customer service, I bring a results-oriented approach and a passion for enhancing customer experiences. In my current role as a Sales Coordinator at SPYSCAPE, I've consistently exceeded KPIs by driving lead generation and providing exceptional service, achieving a remarkable customer satisfaction rate. My background also includes successful roles as an Assistant Manager and Retail Supervisor, where I honed my skills in team leadership, process improvement, and cross-functional collaboration.

Beth Donelson's Current Company Details
SPYSCAPE

Spyscape

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Sales Coordinator at SPYSCAPE
london, greater london, united kingdom
Website:
spyscape.com
Employees:
52
Beth Donelson Work Experience Details
  • Spyscape
    Sales Coordinator
    Spyscape Dec 2021 - Present
    New York, New York, United States
    Drive top-of-the-funnel lead generation, consistently surpassing monthly KPIs with proactive lead engagement and high conversion rates. • Deliver exceptional customer service, achieving a 95% satisfaction rate through personalized hospitality. • Managed customer inquiries and resolved issues using Hubspot and Zendesk software, enhancing client experiences.
  • Spyscape
    Group Programs Coordinator
    Spyscape Apr 2021 - Dec 2021
    New York, Ny, United States
  • Spyscape
    Assistant Manager, Operations
    Spyscape Aug 2020 - Apr 2021
    New York, New York, United States
    Collaborated with cross-functional teams to streamline processes, improve efficiency, and secure key partnerships. • Anticipated operational challenges and led the team in resolving issues before they impact daily operations. • Managed budgets and optimized expenses to improve office operations and cut costs. Retail Supervisor 02/2015 - 03/2020 National September 11 Memorial And Museum, New York, NY • Recruited and trained over 50 new volunteers, exceeding monthly KPIs and increasing sales by 25%. • Organized office operations, ensuring productivity and hospitality while managing budget and expenses.
  • The National September 11 Memorial & Museum
    Retail Supervisor
    The National September 11 Memorial & Museum Feb 2015 - Mar 2020
    Greater New York City Area
    Among my responsibility is working our retail volunteers. Along side the volunteer department, I interview all potential volunteers and then schedule and train. I helped to write training materials for all new volunteers and improved relationship between the staff and volunteers. I process payroll for associates and monitor time and attendance records. Ensure the sales floor is fully stocked with products. Counting in out of tills and verifying deposits.
  • The National September 11 Memorial Museum
    Admissions Associate
    The National September 11 Memorial Museum Feb 2012 - Feb 2015
    New York City, New York
    Help customers find and print out their passes for the memorial. Distribute passes for walk up guests. Give directions on how to get to the memorial and how to make reservations for future visits. Print out passes for the next day.
  • Barnes And Noble
    Bookseller
    Barnes And Noble Jun 2001 - Feb 2015
    As a bookseller, I help customers find the book they are looking for and suggest new titles. Ring them out at the registers in a fast and professional manner. Stock shelves and set and take down displays.
  • Doodledeals
    Part-Time Customer Service Rep
    Doodledeals May 2011 - Jul 2011
    I answered questions mostly through email but did answer a few by phone. Process credits and refunds. Alert doodledeals of any issues, problems with any of the deals.
  • Wsui Am910
    Engineer Intern
    Wsui Am910 Aug 2004 - Jun 2005
    I set up equipment for a weekly live radio broadcast "Live from Prairie Lights"
  • Donelson Publishing And Research
    Editor
    Donelson Publishing And Research Jan 2003 - Jan 2005
    Edited and Cowrote the Book. Coming of Age, Andy Roddick's Breakthrough Year

Beth Donelson Education Details

Frequently Asked Questions about Beth Donelson

What company does Beth Donelson work for?

Beth Donelson works for Spyscape

What is Beth Donelson's role at the current company?

Beth Donelson's current role is Sales Coordinator at SPYSCAPE.

What schools did Beth Donelson attend?

Beth Donelson attended University Of Iowa, University Of Iowa.

Who are Beth Donelson's colleagues?

Beth Donelson's colleagues are Sydney Shuck, Jake Johnson, Trinitee Skye, Hayk Poghosyan, Monica Molina, Angela Tuitt, Remcoo Mulder.

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