Beth Egan Email & Phone Number

Brisbane, Qld, Au

Brisbane, Queensland, Australia

Brisbane, Queensland, Australia

Key responsibilities:• Built and maintained broker relationships;• Workshopped home loan scenarios;• Held monthly and bi-monthly broker/lender forums;• Maintained a comprehensive understanding of the banks credit and lending policy;• Processed and managed home loan applications from submission through to post-settlement.

Brisbane, Queensland, Australia

Key responsibilities:• Verified broker submitted home loan applications;• Liaised with brokers, requesting further information and providing updates;• Processed 7+ home loan applications per day;• Maintained a comprehensive understanding of credit policy and APRA requirements;• Assessed and decisioned applicable pre-approval loans.Achievements:• Involved in testing the new loan origination platform and raised tickets relating to bugs and system constraints… Show more Key responsibilities:• Verified broker submitted home loan applications;• Liaised with brokers, requesting further information and providing updates;• Processed 7+ home loan applications per day;• Maintained a comprehensive understanding of credit policy and APRA requirements;• Assessed and decisioned applicable pre-approval loans.Achievements:• Involved in testing the new loan origination platform and raised tickets relating to bugs and system constraints. Resulted in a smooth rollout of the new platform.• Operated as a subject matter expert during the rollout of the new platform, creating streamlined processes for the broker channel.Improved overall loan process and significantly reduced the banks service level agreement. Show less

Brisbane, Queensland, Australia

Brisbane, Queensland, Australia

Sydney, Australia

Key responsibilities:• Managed busy reception phone line for two separate companies, receiving over 100 calls per day;• Greeted clients and customers;• Provided administrative support to over 25 consultants;• Managed the general enquiry inboxes for two businesses, ensuring all emails were responded to in a timely manner.

Neutral Bay, Nsw

Key responsibilities:• Managed reception phone line;• Supported over 50 consultants with administrative duties;• Organised and coordinated office events;• Created and revised evacuation diagrams;• Produced and formatted documents and reports;• Managed the general enquiries inbox.