Provide board-approved continuing education credits to participants that attend workshops for their professional development purposes.The process included tracking all newly booked programs/workshops, working with workshop facilitators/presenters to collect all details information about their programs (content, learning objectives, citations, schedules/syllabus), applying to professional boards to obtain continuing education credits, building the approved credits in the management system and working with marketing to promote them, creating specific evaluations and assessments for participants, tracking attendance, and collecting all the necessary documents to process CE certificates to send to participants shortly after the workshop has ended.Kept details and accurate record of the entire process such as detailed information on a workshop to keep records of every certificate sent to participants.

Experience doing general office duties such as maintaining files, answering telephone calls, responding to and forwarding incoming email from the general resort inbox, typing internal memos and letters including responses to resort questionnaires received by guests, maintaining the office equipment (i.e. copiers, faxes, postage meter to ensure they are in good working order), ordering office supplies, and entering information into the property’s database.Completing state, federal, local regulatory renewal forms i.e. various annual licenses, certificates, and vehicle registrations. Coordinating meetings including conference room arrangements, minute taking, transcribing and distribution of minutes. Performing tasks for the General Manager such as travel arrangements, research assignments, appointment arrangements, VIP room reservations and amenities, gift certificates, donations, etc.as well as other miscellaneous critical management support tasks as determined by the General Manager. Completing resort supply, equipment and material purchases as needed and requested. This includes research, purchase order preparation, invoice approval, tracking and coordination with managers. SALES COORDINATOR, CRANWELL RESORT AND GOLF CLUB (1997 - 2000)Typed inquiries, proposals and contracts, along with other documents such as letters, memorandums and minutes of meetings. Responsible for the database for the master accounts using Microsoft Access software. Organize and manage the sales department’s filing system. Prepared and sent large mailings via mail. Answer phones, filing documents, and other clerical duties.

Responsibilities as a server at Chez Nous where to set up for dinner, i.e. cleaning, preparing condiments, etc. Waiting tables during dinner service requires focused attention on every details of the guest experience from beginning to end. Closing work requires cleaning and closing down food and work stations.

Experience doing general office duties such as maintaining files, answering telephone calls, typing internal memos and letters, meeting minutes, other small projects assigned by my immediate supervisor.