Beth Franklin Email & Phone Number

Greater Los Angeles Area

Analyze and maintain high level company accounts and determine their most crucial needs and carry them out to ensure that they receive first-class service.• Manage, delegate and inspect client issues with department leadership• Work with ABC upper management to resolve issues when necessary• Participate and fully invest in the software development process where appropriate• Teach and reinforce clients how to get the most out of their relationship with ABC• Provide clients… Show more Analyze and maintain high level company accounts and determine their most crucial needs and carry them out to ensure that they receive first-class service.• Manage, delegate and inspect client issues with department leadership• Work with ABC upper management to resolve issues when necessary• Participate and fully invest in the software development process where appropriate• Teach and reinforce clients how to get the most out of their relationship with ABC• Provide clients with specialized software and system training when necessary Show less

Westlake Village, Ca

Overall direction, coordination and operation of franchising for Total Woman Gym + Spa brandCreation and Implementation of the Standard Operating Procedures Manual.Creation and training on all operations procedures, including onboarding, leadership, customer service excellence, empowerment 101.Implement all aspects of corporate vision, mission and core values.Provide project management and sales strategiesNational representation of Total Woman to include trade shows… Show more Overall direction, coordination and operation of franchising for Total Woman Gym + Spa brandCreation and Implementation of the Standard Operating Procedures Manual.Creation and training on all operations procedures, including onboarding, leadership, customer service excellence, empowerment 101.Implement all aspects of corporate vision, mission and core values.Provide project management and sales strategiesNational representation of Total Woman to include trade shows, interviews and television appearances. Show less

Westlake Village, Ca

Reporting directly to the CEO, responsible for the effective and profitable company operations while maintaining an exceptional environment for customers and team members.Managed all daily operations for all 15 company clubs.Executive Team member responsible for developing operating standards and training protocols.Oversaw the implementation of operating software conversion company wide.Created and implemented sales strategies and new revenue streams.Accountable for all… Show more Reporting directly to the CEO, responsible for the effective and profitable company operations while maintaining an exceptional environment for customers and team members.Managed all daily operations for all 15 company clubs.Executive Team member responsible for developing operating standards and training protocols.Oversaw the implementation of operating software conversion company wide.Created and implemented sales strategies and new revenue streams.Accountable for all company P & L's.Successfully opened three new company clubs. Show less

Westlake Village, Ca

Reported directly to the CEO and responsible for the effective and profitable fitness division of the company while mainlining a an exceptional environment for customers and team members.Ensured the ongoing development and success of the Fitness Division of all 12 company locations.Researched and implemented the latest techniques and information regarding the fitness industry.Provided ongoing education.Implemented sales strategies and new revenue streams Hired and developed… Show more Reported directly to the CEO and responsible for the effective and profitable fitness division of the company while mainlining a an exceptional environment for customers and team members.Ensured the ongoing development and success of the Fitness Division of all 12 company locations.Researched and implemented the latest techniques and information regarding the fitness industry.Provided ongoing education.Implemented sales strategies and new revenue streams Hired and developed supervisor team. Show less

Hollywood, Ca

Responsible for teaching Health Sciences, including sex education and life skills while developing a small learning community as the team lead.Educated students on physical and mental health.Educated students on disease, sex education and drugs.Educated students on life skills from creating a personal budget to understanding tolerance.Created the key objectives and learning tasks for a new small community.

Westlake Village, Ca

Responsible for the effective and profitable fitness division of the company.Ensured the ongoing development and success of the Fitness Division for all clubs.Created budgets; achieved sales goals and managed the P&L statement for the Fitness Division.Provided ongoing education / Hired and developed the supervisor team.Implemented sales strategies and new revenue streams.

Weslake Village, Ca

Ensured the ongoing success of the Fitness Department for the Westlake ClubManaged club's fitness budget; achieved sales goalsHired and developed fitness teamInterfaced with members and clients on a daily basis; established rapport and insured all were satisfied with the level of service they were receiving.

San Fernando Valley, Ca

Processed and filled all new / refill prescriptions.Ensured the quality pertaining to correct brand, dosage and labeling.Managed all computerized insurance / third party billing systems.Managed all pharmacy operations / weekly schedules and monthly inventories.Interfaced with customers on a daily basis; insured they were receiving excellent customer service.

Thousand Oaks, Ca

Responsible for therapy sessions with families, individuals and childrenProvided diagnosis, created goals and treatment plans.Maintained progress documentation.Attended supervision and field related seminars.

Masters Of Science, Marital Family Therapy, 3.8

Bachelor'S Degree, Psychology, 3.8

Cpr Instructor, Health Care

Teaching Credential, Health Services, 3.9