Beth Geis Email & Phone Number

Louisville, Kentucky

Prospect, Kentucky

Perform consecutive 60 minute quality Therapeutic Deep Tissue and Trigger Point Massage sessions. Effectively consult with clients regarding their medical history, possible stress and or pain. Maintain client confidentiality and sensitivity during all client interactions. Compile S.O.A.P. Notes, document improvement and additional opportunities for relief.

Professionally service calls in the largest JPMorgan Chase Inbound Call Center. Expert in client procedure and act as a Client Advocate. Securely provide transaction, demographics, claims and activity details of State and Federal direct payment programs.

Build high levels of trust and rapport with both internal and external clients through positive communication. Responsibilities included input of new client transmission information. Preparing and reporting monthly activity for audit purposes.

Managed several high profile client accounts. Created employee procedures and monitored for accuracy. Conducted on site visits and tours; resulting in a positive customer relationship.

Supervised four hourly employees. Conducted and documented employee reviews.