Beth Grabasch Email & Phone Number

Tampa, Florida, United States

•Provided leadership and supervision to audiology assistants, ensuring efficient workflow and adherence to departmental standards.• Conducted comprehensive training for newly hired audiology assistants, closely tracking their progressand assisting with 30-60-90 day reviews to ensure proficiency.• Collaborated with Audiology Administrative Manager and Audiology Clinical Manager to address anyissues or concerns, maintaining open communication channels.• Managed daily workflow by ensuring all necessary materials were available, reporting any shortages ordiscrepancies to the appropriate supervisors.• Supported the Audiology Department by providing coverage for audiology assistants, approving supplyorders, and managing stock of hearing aids.• Assisted in invoice corrections and managed overload clinics, ensuring smooth operations and patientsatisfaction.• Acted as a liaison between the company and external partners, particularly in matters related to specificmanufacturers like Earlens, providing support and assistance to audiologists.• Facilitated the CI/BAHA team by assisting with appointment authorizations, addressing patient inquiries,and ensuring seamless coordination of services.

Tampa, Florida, United States

•Supported Audiologists in clinic operations by administering OAE and Tympanogram tests, and preparing patients for hearing assessments.• Conducted maintenance procedures on patients' hearing aids, including cleaning, checking, andtroubleshooting to ensure optimal performance.• Managed the ordering and assembly process of hearing aids purchased by patients, ensuring timelydelivery and accuracy.• Facilitated the repair process for hearing aids, handling shipment logistics and preparing devices forpatient use upon return from manufacturers.• Provided frontline support to patients by answering inquiries, scheduling appointments, and resolvingissues over the phone.• Adapted Audiologist templates to reflect clinic changes and closures, ensuring accurate documentationand scheduling.• Maintained inventory of Audiology and hearing aid supplies, replenishing stock as necessary to supportclinic operations.• Demonstrated flexibility by traveling to different locations to provide assistance as needed, ensuringsmooth clinic functioning across multiple sites.

Tampa, Florida, United States

• Monitored and operated rides with attention to safety, ensuring compliance with all safety regulations.• Completed thorough opening safety checklists and conducted test rides to guarantee ride readiness forguest enjoyment.• Assisted guests in the loading and unloading process while adhering to established safety procedures.• Ensured all guests met the necessary rider requirements prior to boarding attractions.• Provided exceptional guest service by greeting visitors, answering inquiries, and swiftly resolving anyissues or concerns.• Advised guests on show schedules and provided detailed information about attractions to enhance theirexperience.• Implemented strategies to maintain an orderly flow of guest traffic, enhancing overall park efficiency.• Maintained cleanliness and organization in assigned areas, contributing to a positive guest experience.• Prioritized guest safety at all times, consistently enforcing safety protocols and procedures.• Accomplished additional tasks as delegated by management to support park operations.

Boca Raton, Florida, United States

• Educated young children in the proficient use of various computer programs, fostering digital literacy and skills development.• Delivered engaging and interactive lessons encompassing a wide range of technological disciplines,including electronics, soldering, robotics, coding, crafting, and video production.• Actively participated in outreach programs, visiting schools to impart computer programming knowledge to children through after-school initiatives.

Boynton Beach, Fl

• Delivered exceptional customer service by warmly greeting and assisting customers, effectivelyaddressing inquiries, and ensuring a positive shopping experience.• Managed cash registers with precision, handling tasks such as cash counting, drawer balancing, anddeposit preparation, maintaining accuracy and security protocols.• Stayed knowledgeable of current sales, promotions, and store policies related to payments, returns, and exchanges, providing customers with accurate and helpful information to facilitate seamless transactions.

Bachelor Of Arts - Ba, Communication Sciences And Disorders

Minor, Applied Behavior Analysis