Beth Harris Email & Phone Number

Canada

● Meet and exceed sales targets for all provinces by acting as the primary point of contact for new and existing accounts.● Analyze and summarize sales reports to determine greatest opportunities for growth.● Play an integral role in new business pitches and hold responsibility for the effective on-boarding of new clients and quarterly business reviews in collaboration with Marketing and Sales reps.● Develop ESAs for new accounts at the banner level regionally and nationally. ●… Show more ● Meet and exceed sales targets for all provinces by acting as the primary point of contact for new and existing accounts.● Analyze and summarize sales reports to determine greatest opportunities for growth.● Play an integral role in new business pitches and hold responsibility for the effective on-boarding of new clients and quarterly business reviews in collaboration with Marketing and Sales reps.● Develop ESAs for new accounts at the banner level regionally and nationally. ● Work with finance to ensure timely and accurate reporting for all accounts.● Focus on growing and developing existing clients, together with generating new business.● Being fully informed on all current industry developments and providing key insights. ● Ability to effectively negotiate on behalf of Aleafia Health in such a way as to create mutually beneficial partnerships.● Provide customers with up-to-date information on products, new marketing materials and promotional offers. ● Participation in the sales and marketing meetings to ensure alignment of medical marketing messages.● Conference planning and strategy. ● Work closely with the Medical Sales Team and Sales and Marketing to ensure national sales targets are met.● Research and develop new partnerships, negotiate terms and contracts in collaboration with Marketing, Sales and Legal.● Build relationships with community partners and key stakeholders in the industry● Consult on marketing material. ● Strategic business planning, identifying trends and opportunities in different geographic and demographic markets. Preparing a business case with projections for growth and development.● Extensive knowledge of Cannabis Act, as well as various provincial guidelines affecting patients in the medical cannabis field. ● Lead National Strategic planning for Key Accounts. ● Working with BI and finance to ensure timely and accurate clinic reports.● Miscellaneous duties as assigned. Show less

Canada

Meet and exceed sales targets for Atlantic and ON West provinces.Seek new opportunities to increase brand exposure and volumeProvide sales and administrative support nationally including responding to customer inquiries, managing calendars, booking meetings and scheduling VIP site tour visits.Manage administrative and review process for educational support agreements and wholesale agreementsManage project trackers including meeting notes, action plans, next steps… Show more Meet and exceed sales targets for Atlantic and ON West provinces.Seek new opportunities to increase brand exposure and volumeProvide sales and administrative support nationally including responding to customer inquiries, managing calendars, booking meetings and scheduling VIP site tour visits.Manage administrative and review process for educational support agreements and wholesale agreementsManage project trackers including meeting notes, action plans, next steps for the commercial teamAssist with booking and executing QBR with accounts and key customersSupport national sales initiatives including CME, Veteran’s programs, Congresses and Trade ShowsSupport to VP Sales and MarketingManagement the administrative portion of the Purchase Order (PO) process for the Sales and Marketing teams including vendor/customer setup, NDA creation, PO generation, receipt, and payment follow-up working closely with the Accounts Receivable departmentManaging monthly revenue payments and contract management with collection, validation and approval of monthly invoices from clinics. Show less

Ontario, Canada

● Monthly Vendor Invoicing – assisting with collection, validation and approval of monthly invoices from clinics● Clinic Contract Management – managing existing educational support agreements and renewals● Ambassador Program Administration – managing program including onboarding new ambassadors, and validating clinic ambassador status with clinics on a monthly basis● Clinic Mailouts – sending educational materials to new and existing clinic partners● HCP Portal and Programs CME… Show more ● Monthly Vendor Invoicing – assisting with collection, validation and approval of monthly invoices from clinics● Clinic Contract Management – managing existing educational support agreements and renewals● Ambassador Program Administration – managing program including onboarding new ambassadors, and validating clinic ambassador status with clinics on a monthly basis● Clinic Mailouts – sending educational materials to new and existing clinic partners● HCP Portal and Programs CME - Ensure that Clinics and HCPs understand how the portal works and if needed provide extra training to HCP. Coordinate and assist MSRs with CME training● To partner with leadership, staff and physicians in activities that are designed to ensure patient centred care is provided in an environment that promotes healing, ensures dignity and instills trust.● To be viewed as a positive reinforcement to foster exceptional support and care to patient,medical professionals and clinics.● To build partnerships with health care professionals based on mutual respect and open communication.● To participate in quality improvement, program development and education.● To support the Physicians and clinics in their process to improvement care to patients.● Key Accounts Management-Support both marketing and field sales initiatives. Identify and coordinate ongoing clinic services to support clinics and HCPs. Constant communication with clinics and HCPs of new updates and assist with any obstacles that the clinic may be facing. Ensure the Ambassador program is up to date.● Assist in reviewing, renewing and creating materials and plans for improving the quality and safety of care for patients● To be accountable to the Mission and Values of Tilray. Adhere to the Cannabis Regulations ● Meet sales targets and ensure the business achieves profitability Show less

Leamington Ontario

Working with Regulatory Affairs department to ensure all Patient Care SOP's and documents are compliant with the Cannabis Regulations.Current SPIC, responsible for reviewing and signing all documentation sent to Health Canada.Developing and creating Standard Operating ProceduresDeveloping departmental protocols, streamlining administrative proceduresEstablish team atmosphere through leadership and employee development Maintain and improve the call center's operations by… Show more Working with Regulatory Affairs department to ensure all Patient Care SOP's and documents are compliant with the Cannabis Regulations.Current SPIC, responsible for reviewing and signing all documentation sent to Health Canada.Developing and creating Standard Operating ProceduresDeveloping departmental protocols, streamlining administrative proceduresEstablish team atmosphere through leadership and employee development Maintain and improve the call center's operations by monitoring Ample ERP system performance; identifying and resolving problems; and preparing and completing actions plans Ensure high patient-care standards are being met at all timesWorking with internal departments to ensure the Patient Care Representatives have the knowledge and skills to answer patient's inquiries Develop service procedures, policies and standardsMaintain an orderly workflow according to priorities• Communication - sharing the vision, goals and objectives of the organization with your employees, this also includes sharing information about what is happening in the department; and company• Planning - deciding what work needs to be done to meet the goals of the department and in turn be able to meet the goals of the organization• Organizing - determining the resources that are needed to perform each job or project and deciding which staff members do what• Monitoring- making sure that the work is being done and that each of your employees is succeeding with projects and assignments• Evaluating - assessing the performance of individual team members and comparing it to the levels needed for the individuals and the team to be.Connecting and building relationships with physicians and cannabis clinics Show less

Leamington

Promoting the Aphria brand in a positive mannerProactively developing and implementing strategies and tactics to increase brand awareness and affinity for the Aphria brand within the medical community, focusing on brand endorsement through various patient care platformsDeveloping outreach and educational programs to support, educate, and empower existing and potential Aphria patientsSupporting the marketing team in increasing Aphria's brand value through the creation of patient… Show more Promoting the Aphria brand in a positive mannerProactively developing and implementing strategies and tactics to increase brand awareness and affinity for the Aphria brand within the medical community, focusing on brand endorsement through various patient care platformsDeveloping outreach and educational programs to support, educate, and empower existing and potential Aphria patientsSupporting the marketing team in increasing Aphria's brand value through the creation of patient focused content to be shared through various digital,print, and social media platformsSupporting Patient Care Representatives with patients requiring an elevated level of support and careRepresenting Aphria in the media by promoting my story and sharing my experiences with patients, healthcare professionals, patient champions and patientsLiaising with other patients to uncover similar relevant patient success stories that can be leveraged through different platformsSupporting marketing team with competitive activity reporting and analysis, highlighting opportunities for improvement in assortment, pricing, and marketingRepresenting Aphria at relevant trade shows and conferences Show less

• Working with Aphria’ s Regulatory Affairs department to ensure all Patient Care SOP’s and documents are compliant with the Marijuana for Medical Purposes Regulations (MMPR)• Maintain and improve the call center’s operations by monitoring Aphria’ s ERP system performance; identifying and resolving problems; and preparing and completing actions plans• Ensure Aphria’ s high patient-care standards are being met at all times• Working with internal departments to ensure the Patient Care… Show more • Working with Aphria’ s Regulatory Affairs department to ensure all Patient Care SOP’s and documents are compliant with the Marijuana for Medical Purposes Regulations (MMPR)• Maintain and improve the call center’s operations by monitoring Aphria’ s ERP system performance; identifying and resolving problems; and preparing and completing actions plans• Ensure Aphria’ s high patient-care standards are being met at all times• Working with internal departments to ensure the Patient Care Representatives have the knowledge and skills to answer patient’s inquiries• Develop service procedures, policies and standards• Recruit, mentor and develop patient care representatives and nurture an environment where they can excel through encouragement and empowerment• Maintain an orderly workflow according to priorities• Communication – sharing the vision, goals and objectives of the organization with your employees, this also includes sharing information about what is happening in the department; and company• Planning – deciding what work needs to be done to meet the goals of the department and in turn be able to meet the goals of the organization• Organizing – determining the resources that are needed to perform each job or project and deciding which staff members do what• Monitoring- making sure that the work is being done and that each of your employees is succeeding with projects and assignments• Evaluating – assessing the performance of individual team members and comparing it to the levels needed for the individuals and the team to be.• Financial- inventory of promotional materials/clothing, ordering supplies Show less

Leamington

General Summary: A Patient Care Supervisor provides supervision to the patient care representative team to ensure patients are receiving the best service. With general direction from the Patient Care manager this role supervises the patient care representatives utilizing a hands-on approach to ensure consistent and effective delivery of patient care service activities including responding to patient inquiries, problem resolution, and overseeing day to day activities in the call center… Show more General Summary: A Patient Care Supervisor provides supervision to the patient care representative team to ensure patients are receiving the best service. With general direction from the Patient Care manager this role supervises the patient care representatives utilizing a hands-on approach to ensure consistent and effective delivery of patient care service activities including responding to patient inquiries, problem resolution, and overseeing day to day activities in the call center. Patient Care Supervisor also may act as manager on duty in the absence of the patient care manager, when needed, to provide management support and handle urgent matters at the location.Core Responsibilities: • Keep manager informed on issues and problems• Supervising the team and their activities • Overseeing daily activities of the call center• Coordinating weekly staff schedules• Anticipate escalation and take over calls when needed• Answer questions from staff and provide guidance and feedback as required• Responding to patient email and telephone inquiries as needed• Being visible at all times to patient care staff• Assisting team by performing duties with them• Assigns tasks to team• Training new staff• Listening and resolving team/patient care representative complaints and grievances• Receives, processes and verifies the accuracy of orders and patient registration information as needed• Initiates required action for response to patient care requests including maintaining patient files and communicating information to the appropriate personnel/departments. • Thorough understanding of Health Canada’s Marihuana for Medical Purposes Regulations (MMPR) as it pertains to patient care. • Collect feedback based on patient follow up calls. Show less

Provide senior secretarial and administrative support to the Department of Pediatrics Administer accounting and program procedures, medical transcription for several facultyAdvising and guiding junior faculty on completing grant applications and undertaking independently, certain portions of the grant applications for senior facultyMonitoring budgets, budget reconciliation for several faculty- AFP,PDA, and Research accountsProcessing requisitions-cheque requisitions, travel… Show more Provide senior secretarial and administrative support to the Department of Pediatrics Administer accounting and program procedures, medical transcription for several facultyAdvising and guiding junior faculty on completing grant applications and undertaking independently, certain portions of the grant applications for senior facultyMonitoring budgets, budget reconciliation for several faculty- AFP,PDA, and Research accountsProcessing requisitions-cheque requisitions, travel expense reportsArranging travel arrangements, Appointment scheduling for facultyRMA billings both inpatient and outpatient Electronic library searches/electronic journalsChair for Standard Operations Procedures Committee- team brain storming/collaboration to implement a Standard Operations manual for each administrative position within the departmentCommittee, member of the RMA billing committee, member of the Administrative Retreat committee Show less

Provided executive administrative support to the Vice President of Patient Care, Direction of Education, Nurse Directors and the Director of Quality and Clinical PracticeCoordination and administration of various committees- including room booking, catering requests, confirmation of guestsProviding exclusive support to the Vice President of Patient CareProvide back up administration assistance for hospital administrationProvide administrative support and minute taking for the… Show more Provided executive administrative support to the Vice President of Patient Care, Direction of Education, Nurse Directors and the Director of Quality and Clinical PracticeCoordination and administration of various committees- including room booking, catering requests, confirmation of guestsProviding exclusive support to the Vice President of Patient CareProvide back up administration assistance for hospital administrationProvide administrative support and minute taking for the LHIN (Local Health Integrated Network), Senior Administrative meetingsConfidential correspondence and reports to staff and public- Processing requisitions, reconciling, tracking departmental budget, post payroll for Nursing office, Diabetes Education program, Social Work, and Education servicesActed as a resource for computer software, fax machine and photocopiers for Nursing Administration and staff- to problem solve computer/software problems, responsible for ordering supplies for the departmentOrganizes calendar meetings, for the Vice President Coordinates travel arrangements and conference registrations for Vice President and 5 Nursing DirectorsFormats, updates, catalogues and distributes Nursing department policies and procedures.Responsible for facilitating a memorial service for those who have lost a loved one- scheduling room, creating and sending out invitations, collaborating with food services for catering, scheduling speakers Show less

Contract PositionFacilities Scheduler and Secretary to Case Management/Information Technology Program CoordinatorKey role in helping to implement a computerized facility scheduling All aspects of coordinating a successful event- catering, room set up, invoicing, key contact person during scheduled eventsMonthly invoicingSupervision of staff (porter) duties- delegating/directing the daily scheduled duties, following up to ensure tasks were completedCustom courseware and… Show more Contract PositionFacilities Scheduler and Secretary to Case Management/Information Technology Program CoordinatorKey role in helping to implement a computerized facility scheduling All aspects of coordinating a successful event- catering, room set up, invoicing, key contact person during scheduled eventsMonthly invoicingSupervision of staff (porter) duties- delegating/directing the daily scheduled duties, following up to ensure tasks were completedCustom courseware and book adoptions for all department of Continuing Education certificate and diploma courses, preparation of certificates and diploma’s for the programs and coordinating the annual graduation eventCustomer service - Front line staff assisting students in answering very in-depth admission related questionsOracle, Netscape, admissions (IBM Mainframe) computerized systems Show less

Business Administration, Human Resources

Education record

DREAM Program (Developing Resources & Education for Advancement at McMaster) - 2011 Employee Assistant Program, Addictions Advocate

Executive Administration

Psychology, Sociology, Philosophy, English And Stress Mgmt