Beth Hernandez

Beth Hernandez Email and Phone Number

Workforce Planning Manager with 10+ years experience with Forecasting, Scheduling, Intraday, and Reporting. @ U.S. Bank
minneapolis, minnesota, united states
Beth Hernandez's Location
Dallas-Fort Worth Metroplex, United States
Beth Hernandez's Contact Details

Beth Hernandez work email

Beth Hernandez personal email

About Beth Hernandez

Detail-oriented, reliable support professional with experienced in managing, scheduling, forecasting, and intraday activities in inbound/outbound and remote call center environments. Expertise includes strong eWFM and Avaya skills. Highly effective with time saving scheduling, analyzing and monitoring real time activities, and cost efficient Excel reporting. Self-directed; creative in finding optimal approaches and solutions to challenges; generous in going the extra mile in supporting and assisting team members and management. Consistently provides quality service while working in a fast paced team environment.

Beth Hernandez's Current Company Details
U.S. Bank

U.S. Bank

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Workforce Planning Manager with 10+ years experience with Forecasting, Scheduling, Intraday, and Reporting.
minneapolis, minnesota, united states
Website:
usbank.com
Employees:
59540
Beth Hernandez Work Experience Details
  • U.S. Bank
    Operations Manager - Workforce
    U.S. Bank May 2019 - Present
  • Sykes
    Workforce Planning Manager
    Sykes Jun 2016 - Jan 2019
  • Iqor
    Workforce Manager
    Iqor Dec 2012 - Jun 2016
    Richardson, Tx
  • Bank Of America
    Consumer Product Strategic Analyst I
    Bank Of America Jan 2012 - Dec 2012
    Plano, Tx
  • Health Dialog
    Scheduling Support Specialist
    Health Dialog Nov 2008 - Jan 2010
  • Assurant
    Workforce Planning Analyst
    Assurant Jun 2005 - Nov 2008
  • Assurant
    Technical Support Representative
    Assurant Jun 2002 - Jun 2005

Beth Hernandez Skills

Photoshop Dreamweaver Illustrator

Beth Hernandez Education Details

  • Richland College
    Richland College
    Multimedia Web Design; Multimedia Web Design

Frequently Asked Questions about Beth Hernandez

What company does Beth Hernandez work for?

Beth Hernandez works for U.s. Bank

What is Beth Hernandez's role at the current company?

Beth Hernandez's current role is Workforce Planning Manager with 10+ years experience with Forecasting, Scheduling, Intraday, and Reporting..

What is Beth Hernandez's email address?

Beth Hernandez's email address is he****@****ail.com

What schools did Beth Hernandez attend?

Beth Hernandez attended Richland College.

What skills is Beth Hernandez known for?

Beth Hernandez has skills like Photoshop, Dreamweaver, Illustrator.

Who are Beth Hernandez's colleagues?

Beth Hernandez's colleagues are Troy Tran, Xa Silva Torres, Justin Cossey, Leandra Bobo, Britt Hickman, Mckenzie Sherman, Karen Kervin.

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