• Senior sales representative. Office management, purchasing agent, marketing and promoting the nursery. • extensive background of software programs including Microsoft office suite, Growpoint, Agriboss, Asset, and QuickBooks software for business management.• Inventory management includes completion of physical inventory counts of entire nursery, hands-on quality control including inspection upon receipt of new nursery products, and maintaining nursery stock at just the right level… Show more • Senior sales representative. Office management, purchasing agent, marketing and promoting the nursery. • extensive background of software programs including Microsoft office suite, Growpoint, Agriboss, Asset, and QuickBooks software for business management.• Inventory management includes completion of physical inventory counts of entire nursery, hands-on quality control including inspection upon receipt of new nursery products, and maintaining nursery stock at just the right level to have outstanding products available for our customers at all times. Show less

• Work with customers on a daily basis. Manage sales, deliveries and problem resolution of a wide variety with varying degrees of complexity. • Confer with customers via multiple channels to inform them of products and services, take orders, manage accounts, and assist in problem resolution.• Follow up with customers to ensure problem resolutions were implemented in a timely and efficient manner to the customer’s satisfaction• Provide office support using various office equipment… Show more • Work with customers on a daily basis. Manage sales, deliveries and problem resolution of a wide variety with varying degrees of complexity. • Confer with customers via multiple channels to inform them of products and services, take orders, manage accounts, and assist in problem resolution.• Follow up with customers to ensure problem resolutions were implemented in a timely and efficient manner to the customer’s satisfaction• Provide office support using various office equipment including, photo copiers, scanners, facsimile machines, voice mail systems, and personal computers.• Escalate unresolved customer grievances to designated departments for further investigation• Solicit sale of new and additional services or products.• Educate customers on products in a courteous and professional manner. Show less

• Parts counter duties including ordering parts, maintaining stock, searching for information in catalogs and on computer databases, and handling payment for products.• Provide technical support and advice to customers in reference to the sale of parts for repair of major household appliances• Shipping department duties including receiving products, matching orders to receiving invoices, stocking shelves, and shipping products out to customers.• Webmaster for the… Show more • Parts counter duties including ordering parts, maintaining stock, searching for information in catalogs and on computer databases, and handling payment for products.• Provide technical support and advice to customers in reference to the sale of parts for repair of major household appliances• Shipping department duties including receiving products, matching orders to receiving invoices, stocking shelves, and shipping products out to customers.• Webmaster for the business webpage, www.appliancepartssuppliers.com. Responsible for look and feel of the business web page, and all internet sales Show less

Managed a crew of 25-30 people. Hiring manager, scheduling manager, inventory management. Training and development of crew. Prepare profit & loss statements for corporate office. Daily operations management of a high volume fast foot restaurant.