Beth Howard Email & Phone Number

Stevenage, Gb

Hatfield, Hertfordshire, United Kingdom

Hertford, Hertforshire

Customer service and administration support in all written and telephone contacts, communicating with different departments across the organisation. Delivering feedback and trends to the editorial and research teams. Complaints handling and resolutions. Supporting the organisation with successful key projects. Product Champion for the Which? Travel publication. Career development within employment time frame

London, United Kingdom

Responsibilities included: driving customer service and sales to achieve budgets and KPIs. Strong commercial awareness, stock management, visual merchandising, operations and controlling costs to ensure best profitability and key bottom lines result. Complaint handling and managing team development and recruitment for all levels in store. Managing different levels of turnover stores and their challenging environments. Career progression throughout employment within the company

Zara, Warrignton

Responsibilities included: driving customer service, managing complaints and control of all product orders in store, shrinkage and effective bottom line results. Achieving budgets, controlling costs, operations, management of staff and managers in-store. Strong commercial awareness of local area to improve sales, through effective merchandising and product ordering. Overall running of the store and development and training for all staff in store. Career development from Kidswear manager to General and Ladieswear Manager

Midlands

Responsibilities included: Trouble shooting, store visits, motivating and supporting under-performing stores, in addition the opening of new stores within the region.Steady career progression, roles included: Undergraduate Relief Management position based in Dublin, ROI and Floor Manager in busy city centre stores including Manchester and Liverpool