Beth Ivy-Hernandez

Beth Ivy-Hernandez Email and Phone Number

Senior Associate Business Partner @ Blue Cross and Blue Shield of Illinois, Montana, New Mexico, Oklahoma & Texas
Chicago, IL, US
Beth Ivy-Hernandez's Location
Greater Chicago Area, United States
Beth Ivy-Hernandez's Contact Details

Beth Ivy-Hernandez personal email

n/a

Beth Ivy-Hernandez phone numbers

About Beth Ivy-Hernandez

Performance-driven strategic leader. Multi-HR discipline expertise in change management principles, workforce management, employee engagement, creative problem solving, process and project management, policy development and risk mitigation. Proven successes in call center operations for inbound / outbound service and collection strategies.

Beth Ivy-Hernandez's Current Company Details
Blue Cross and Blue Shield of Illinois, Montana, New Mexico, Oklahoma & Texas

Blue Cross And Blue Shield Of Illinois, Montana, New Mexico, Oklahoma & Texas

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Senior Associate Business Partner
Chicago, IL, US
Employees:
595
Beth Ivy-Hernandez Work Experience Details
  • Blue Cross And Blue Shield Of Illinois, Montana, New Mexico, Oklahoma & Texas
    Senior Associate Business Partner
    Blue Cross And Blue Shield Of Illinois, Montana, New Mexico, Oklahoma & Texas
    Chicago, Il, Us
    View
  • Blue Cross And Blue Shield Of Illinois, Montana, New Mexico, Oklahoma & Texas
    Senior Associate Business Partner
    Blue Cross And Blue Shield Of Illinois, Montana, New Mexico, Oklahoma & Texas Sep 2017 - Present
    Greater Chicago Area
    Support functional leads to drive results in Claims Processing and Business Intelligence and Business Innovation units. Serve as HR Partner to integrate strategic business objectives into operational tactics and as HR lead engaging HR Centers of Excellence to deliver creative business solutions.
    View
  • Human Resources Or Call Center Management
    Manager Employee Experience
    Human Resources Or Call Center Management
  • Sprint
    Manager Human Resources - Employee Experience
    Sprint Mar 2009 - Jun 2016
    Oswego, Il
    Managed 7 HR managers supporting consumer and business customer management, corporate center, and IT functions totaling 9.5K employees. Supported functional SVP and 5 VPs. Maintained executive relationships and partnered in developing and implementing change management strategies. Focused on employee experience, improving manager effectiveness, and manager / employee relationships.
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  • Sprint Nextel
    Compensation Manager
    Sprint Nextel Oct 2005 - 2009
    Oakbrook, Il
    Managed team of 3 in conducting compensation activities for 9K commission and 4K non-commission Customer Management employees. Partnered with Sales Operations in aligning base and variable total targeted compensation to market.
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  • Sprint Nextel
    Human Resources Manager
    Sprint Nextel Aug 2002 - Aug 2005
    Bolingbrook, Il
    Led team of 5 directs in providing end-to-end HR generalist responsibilities and counsel to team of 80 management and 1.2K front-line employees in 7X24 operation.
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  • Sprint
    Group Manager
    Sprint 2001 - 2002
    Rosemont, Il
    Led 1 general manager, 9 supervisors, and 140 collections representatives in managing bad debt through outbound call strategies.
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  • Sprint Nextel
    Customer Service Manager
    Sprint Nextel Dec 1995 - May 2001
    Rosemont, Il
    Led a team of eight supervisors, 120 non-exempt employees managing call traffic, training activities, and associate development and recognition programs. Consistently exceeded sales goals by over $1 million annually. Served as in-charge Director with full responsibilities for site operations.
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Beth Ivy-Hernandez Skills

Human Resources Leadership Management Performance Management Employee Relations Deferred Compensation Process Improvement Peoplesoft Vendor Management Training Talent Management Onboarding Telecommunications Customer Satisfaction Strategic Planning Hris Customer Service Call Centers Workforce Planning Recruiting Employee Engagement Team Building Employee Training Call Center Leadership Development Succession Planning Employee Benefits Talent Acquisition Personnel Management Applicant Tracking Systems Business Process Improvement Matrix Management

Beth Ivy-Hernandez Education Details

Frequently Asked Questions about Beth Ivy-Hernandez

What company does Beth Ivy-Hernandez work for?

Beth Ivy-Hernandez works for Blue Cross And Blue Shield Of Illinois, Montana, New Mexico, Oklahoma & Texas

What is Beth Ivy-Hernandez's role at the current company?

Beth Ivy-Hernandez's current role is Senior Associate Business Partner.

What is Beth Ivy-Hernandez's email address?

Beth Ivy-Hernandez's email address is be****@****int.com

What is Beth Ivy-Hernandez's direct phone number?

Beth Ivy-Hernandez's direct phone number is +131249*****

What schools did Beth Ivy-Hernandez attend?

Beth Ivy-Hernandez attended Lewis University, Lewis University.

What skills is Beth Ivy-Hernandez known for?

Beth Ivy-Hernandez has skills like Human Resources, Leadership, Management, Performance Management, Employee Relations, Deferred Compensation, Process Improvement, Peoplesoft, Vendor Management, Training, Talent Management, Onboarding.

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