Beth Johnson Email & Phone Number

Phoenix, Az, Us

Tempe, Arizona, Us

Serves as a key expert and point of contact for Workday HCM and Learning questions and issues, including system access and troubleshooting issues and errors by delivering superior end-user support.• Researches and resolves data discrepancies via Jira ticketing system and conducts regular audits to ensure data integrity, consistency, and accuracy.• Assists with user access requests and adheres to internal security matrix/standards.• Assists with project requests and tests system enhancements before rollout to Production environment.• Responsible for day-to-day administration and maintenance of Workday, including managing the Workday Inbox.• Ensures data integrity, security, and adherence to the company structure.• Develops and provides ad hoc reports for People Operations and business leaders throughout the organization.• Creates and maintains procedural manuals, SOPs, and system documentation/job aids.

Tempe, Arizona, Us

Serves as a functional expert and key point of contact for Workday-related questions and issues, including system access and other technical issues by delivering superior end-user support to employees, managers, and People Operations users.• Assists with data corrections/rescinds and mass changes via Jira ticketing system.• Responsible for day-to-day administration and maintenance of Workday, including managing the Workday Inbox.• Ensures data integrity, security, and adherence to the company structure.• Resolves data discrepancies and conducts frequent audits ensuring data integrity, consistency, and accuracy.• Develops and provides ad hoc reports for People Operations and Business leaders throughout the organization.• Creates/maintains procedural manuals, SOPs, and system documentation.

Scottsdale, Arizona, Us

Primarily responsible for the administration and maintenance of employee benefits, new hire orientation, and I-9/E-Verify compliance.• Administered health and welfare plans, including enrollments, changes, and terminations. • Maintained benefit data integrity by conducting various audits regularly.• Researched and answered employee questions related to HR, Benefits, and Payroll.• Audited and reconciled monthly benefits statements for vendor payment.• Assisted with the preparation of the performance review process.• Assisted with processing of terminations.

Primarily responsible for the daily administration and maintenance of Paycom system (Benefits, Payroll, Learning, Performance Management), and served as the gatekeeper of accurate employee data. • Ensured data integrity by creating/running audit reports on a routine basis; fulfilled ad-hoc reporting requests.• Reconciled monthly benefit billing statements for vendor payment, identifying any inaccuracies.• Created and maintained system procedures, guidelines, and documentation.• Communicated process changes and system enhancements/modifications to management, peers, and employees.• Assisted in benefit plan transaction processing to ensure appropriate funding, vesting, and compliance.• Assisted with information gathering for annual audits, valuations, compliance testing, mandatory filings such as EEO/Component 1 & 2, and other duties related to HR system administration.• Analyzed workflow processes and designs, and recommends process improvements where needed.

Phoenix, Az, Us

Bringing the best-qualified individuals to the organization by using best-practice hiring techniques for strategic and effective sourcing.• Set up all job postings in JazzHR, ensuring each contained relevant language, effective prescreen questionnaires, and workflows.• Partnered with hiring manager to determine specific staffing needs and map out selection process.• Collaborated with departments to develop and launch branding/marketing programs to ensure high visibility with potential candidates.• Reviewed all resumes and communicated appropriate next steps to every candidate.• Administered and reviews skills assessment tests when needed.• Scheduled and completes phone interviews; coordinates in-person interviews with appropriate leaders.• Conducted reference checks and any other checks needed for specific roles.• Assisted with training and various HR projects.• Managed ATS and completed monthly staffing metrics/reporting.• Ensured compliance with all federal/state laws and regulations.

Worked closely with the Sr. HRBP by assisting with the day-to-day operations, answering general HR questions, and resolving employee issues. Position ended due to company being dissolved/RIF.• Served as back-up to Sr. HRBP and assisted with employee relation issues as needed.• Compiled reports to ensure compliance/consistency by conducting various audits.• Lead onboarding process, including new hire orientation, new hire paperwork collection, I-9/E-Verify compliance, coordinating with managers/IT as needed, and facilitating periodic check-ins with the employee prior to their start date.• Prepared data analyses and key metrics that support the use of data to make informed decisions around our people and organization, including headcount and attrition reporting.• Maintained intranet (Wiki) with policies, processes, etc. for employees and managers.• Assisted Talent Acquisition team by supporting 13+ stations/locations. Generated offer letters and personal service contracts/agreements, maintained requisitions in ATS (CB1/Luceo) and ensured EEO compliance using Broadcast1Source.• Drove off-boarding process for separating employees by conducting exit interviews and communicating to other departments as necessary.

Santa Monica, California, Us

Hired as Documentation Specialist and was responsible for the development and maintenance of internal process documents. Role quickly transitioned to Communications Manager to fill information gap.• Served as key communication liaison between departments and ensured information flow was proactive, accurate, and organized.• Oversaw communications department for the Community Support (CS) team and identified ways to increase the visibility of communications.• Gathered important updates and disseminate twice a week newsletter to Community Support team.• Created and wrote policies and processes, troubleshooting guides, job aids, and other support documents for operations, quality assurance, and technical support staff. • Created, maintained and updated existing internal support documents to ensure accuracy and knowledge transfer to Community Support team.• Initiated process improvement plans and provided step by step instructions.• Maintained intranet with updated policies, alerts, and trending issues.

Supported HR team with new hire onboarding and general HR support.• Established and maintained effective relationships with leadership, employees, and outside vendors.• Prepared and sent offer letters for new hires & internal offers (via DocuSign) • Submitted and monitored background investigations for multiple sites. • Kept candidates warm and provided managers with status updates.• Onboarded new hires in HRIS (Lawson) and ensure I-9/E-Verify compliance.• Prepared orientation materials (packets, acknowledgment forms, etc.) and giveaways.• Facilitated new hire orientation for all new hires.• Tracked/submitted R&R bonuses (75/mo).• Ensured data integrity by conducting various audits.

Falls Church, Virginia, Us

Recruiter (July 2009 – June 2013)• Lead 6 sites across the U.S. to ensure consistent recruiting practices were followed.• Entered requisitions for all 11 contact centers in ATS to guarantee consistent language was used.• Sourced/screened/scheduled qualified applicants for all postings.• Updated ATS (PeopleSoft & ResumeWare) with applicant status and send correspondence advising candidates of their status.• Create and send offers and I-9 paperwork electronically to all new hires (200+/mo).• Ensured background checks, E-Verify, pre-employment paperwork, reference checks were completed. Created employee file for all new hires.• Updated/maintained Sharepoint workbooks (Excel) daily.• Submitted all new hires in HRIS for processing (130/mo). Before 11/2012, everything was submitted via manual data entry.HRIS Representative (July 2007 – July 2009)• Provided HRIS support to 5,000+ employees.• Entered all employee data changes for all sites, ensuring appropriate approvals were obtained.• Maintained employee data by running weekly ad hoc reports to ensure data integrity.• Assisted with system patches and bundles.HR Coordinator (March 2006 – July 2007)• Assisted Recruiters by organizing interviews, new hire paperwork, and data entry.• Maintained 800+ active employee files.• Assisted with payroll/benefit questions.• Assisted with new hire orientation.• Completed regular internal I-9 audits to ensure compliance during entire tenure at GDIT.