Assisting individual clients and interior designers in selecting furniture and textiles through in-store and in-home consultationsManaging the sales process from initial quote through final installation, including handling all customer service and production issues in conjunction with corporate headquarters

Arranged and organized all events, including weddings, bar/bat mitzvahs, fundraisers, marketing and corporate events in addition to handling all dinner reservations for a fast paced and popular restaurant/lounge with a capacity of 450 guestsActed as wedding and event planner, guiding clients through every step from menu to setup, contract negotiation and final payment. Oversaw wedding rehearsals, ceremonies, and receptions, acting as exclusive point person for guests of honor throughout their event to ensure an ideal and memorable experienceCoordinated all event needs with kitchen, front of house and bowling staff, ordered all necessary equipment and supervised setup, event flow, and breakdown Compiled and maintained client and sales database, assisted in marketing event business and cultivation of repeat business Oversaw day to day office operations including reception, billing, scheduling staff, ordering and inventory

Final escalation point for high level Member Services and Billing issues, supporting nine regional offices, for the world's largest car sharing providerActed as training specialist for new Member Services representatives in 10 markets throughout North America and Europe on Zipcar service, database, and billing policies & procedures

Exceeded weekly and seasonal sales goals by developing a strong client base, creating and coordinating promotional sales eventsManaged a team of beauty advisors to motivate them in achieving their personal sales objective

Responsible for Help Desk, assisting clients with web support, product issues and itinerary changes

Assisted clients via phone with flight, rail, accommodation, and tour reservationsResolved high level customer service inquiries in an efficient and friendly manner