Beth Kirchhoff, Cppm Email & Phone Number

San Francisco, California, Us

San Francisco, California, Us

San Francisco, California, Us

Minneapolis, Mn, Us

►SME/lead in developing deposit products and/or enhancements to existing products related to features/options, pricing, service, sales, marketing, processes, policies, forms, and procedures.►Lead role in the identification of client/advisor needs, marketplace opportunities, and competitive gap analysis.►Business SME/lead on medium to large scale projects.►Leader across the organization to implement new/improved bank deposit products while resolving complex advisor/client issues.►Lead role in internal and external vendor/partner relationships including negotiation of agreements, management of service level agreements, ongoing issue resolution.►Lead role in the compliance environment by developing account agreements, disclosures, policies, and procedures along with legal partners.

Appleton, Wi, Us

Participate, analyze, and provide feedback when warranted regarding Credit Union operations to make sure sound business practices and federal regulations are followed.► Make recommendations to the board of directors on how to improve operations► Ensure financial reporting and federal guidelines are followed► Safeguard member assets by monitoring reports and audits for accuracy ► Ensure sound business practices are followed and suggest changes as appropriate

Chicago, Illinois, Us

Consultant to banks and credit unions on consumer compliance laws and regulations for deposit products and loans. Monitored/interpreted/implemented new regulations requirements with clients. Streamlined process and procedure to be more efficient. Cross-trained employees to eliminate downtime. Evaluated outsourcing work to a foreign country.► Utilized cross-department collaboration to meet client needs► Reviewed internal processes and made changes to create operational efficiencies► Cross-trained employees to assist with client workload and eliminate downtime► Consulted with clients to enhance risk management in business practices► Developed new business proposals that resulted in increased sales and customer retention► Implemented product modifications ahead of regulatory deadlines to safeguard client assets► Translated and communicated regulatory changes to eliminate potential non-conformance► Explored/worked with foreign employees to evaluate outsourcing workload to a foreign country► Monitor regulatory changes and updated compliance manual for third-party distribution► Interpreted changes to consumer compliance laws and regulations and communicated these changes to clients through newsletter articles and consulting projects

Saint Paul, Minnesota, Us

Created a centralized lending department (retail and home equity) from the ground up by managing/coordinating with several departments or areas through project lifecycle management. Maintained project within budget and on time. Researched/evaluated/recommended/implemented/managed/ validated new software. Developed/implemented policy and procedure for secure and sound loan decisions that were compliant with federal regulations. Coordinated with IT and operations to integrate loans with the host system. Developed tracking for loan exceptions and implemented adverse action letters. Refined the underwriting process with the assistance of the software to increase efficiencies. Served on the Service Center disaster recovery team to assess needs and resources in the event of an emergency. Reversed negative sales trends by department creation and implementation.► Awarded Best of Bremer Sales Award► Created a centralized loan department which improved customer satisfaction and business profitability► Identified scope and project priorities by collaborating across departments with all levels of the organization► Researched, recommended, implemented software for automated decisions► Reduced loan decision times by 50% through centralized system implementation, design, and logic► Evaluated industry standards and customer needs to design and implement new products and services► Developed and implemented credit policy, resulting in consistent and financially sound loan decisions► Standardization reduced delinquency and charge-off ratios that resulted in increased profitability► Served on a disaster recovery team► Maintained appropriate mix of business based on company risk appetite► Identified budget and managed projects to monetary constraints► Adjusted loan pricing to increase profitability ► Reversed negative sales trend and grew net loans► Hired, trained, and managed staff► Back-up Call Center Manager for deposit and loan clients

Auburn Hills, Mi, Us

Business strategist and manager to 30+ dealers throughout Minnesota, North Dakota, and South Dakota. Responsible for acquiring new business and maintaining relationships for floorplan and retail loan business. Developed tracking and data analysis tools to track sales and target opportunities. Trained and engaged dealers on new products and services. Maintained relationships through strong interpersonal skills with people at all levels of an organization.► Liaison between automotive dealers and Chrysler Corporation► Consistently met or exceeded corporate sales goals by establishing good working relationships with automotive dealers► Managed commercial floor plan customers by monitoring financials and developing sales plan proposals for new products and services ► Increased finance penetration for consumer loans in dealers served► Created and implemented data tracking systems to monitor performance and focus efforts on sales activities► Trained and instructed dealer personnel on new products and services to gain support► Selected as 1 of 12 national employees to participate in a 2-year management training programOther positions held include Management Trainee, Credit Buyer, Customer Service Representative, and Field Representative.

Certified Professional Project Manager (Cppm), Project Management

Bachelor Of Business Administration (Bba), Finance