Beth Knowles Email & Phone Number

Aurora, Illinois, United States

New business development including sales lead management and marketing strategies. Customer relationship management: facilitating new patient on-boarding, improving the customer experience through continual process improvement, coordinated scheduling, and customer appreciation in-house events. Billing and account management. Create and maintain business productivity metrics and provide information weekly to consultant and present at staff meeting.

Naperville, Illinois, United States

Responsible for executive level support, board meeting preparation, vendor contracts, maintain databases, credentialing of doctors and other clinical providers, coordinate office space enhancement projects, develop and execute employee events, on-site seminars, create and post employee/management communication including a monthly newsletter and display strong internal and external customer service every day. Lead the annual State of Illinois Questionnaire, the US Census Bureau survey, and the Medicare Revalidation: gathered requests for information across multiple departments and responded to the state’s actionable items.

Lombard, Illinois, United States

Active member of Chicago IFMA (International Facilities Management Association) during tenure.Responsible for 20,000 sq. ft. office facility and ten out-of-state office suites. Managed local operations of the manufacturing and shipping of software products. Managed staff of four. Responsible for department budget. Appointed leader of ‘New Release Team’ by CFO and company owner, requiring strong coordination between several key departments. Strong vendor interaction and relationship development. Integral part of management transition team when company was sold.

Lombard, Illinois, United States

Responsible for the daily operations and appearance of the 55,000 square foot corporate headquarters. In this high-profile position, strong vendor relations, project planning, acquisitions and installation, strategic planning and overseeing the department budget were the main areas of focus. Managed staff of three; set objectives, trained staff and conducted reviews. Active member of Chicago IFMA (International Facilities Management Association) during tenure.