• Responsible for providing day-to-day direction for the daily operational activities and support of the Security Analytics team and vendors. Includes data feed management and incident case management system.• Responsible for setting and driving strategy for providing timely, accurate and actionable information security data.• Works on moderately complex problems where analysis of situations or data requires an evaluation of numerous factors.• Establishes and recommends changes to policies which affect work units that are directly and indirectly managed.• Interfaces directly with partners across Enterprise Information Security and Wells Fargo.• Responsible for establishing a request/feedback system and for developing SDLC processes for changes to systems• Ensures appropriate OLAs are established and met.• Conducts regular meetings with leadership inside and outside Enterprise Information Security to ensure consistency of delivery and message.

• Managed two IT projects for the Commercial Banking division: (1) Multi-phased project redesigning the customer statements for the Commercial Loan Customer; (2) Straight Through Processing project to pass data from the Customer Data and Credit systems to the Servicing system for Commercial Loans.• Mentored project managers and conducted training/ development. • Created documentation/how-to guides for other teammates to use.• Portfolio/Program manager for the Credit Serving division. Oversaw and reported on all projects underway in the Credit Servicing and CSF portfolios.

Managed two large IT projects for the Commercial Banking division: (1) Multi-phased project redesigning the customer statements for the Commercial Loan Customer; (2) Implementing the Dual-Risk Rating Regulatory project on 10 Commercial Bank Systems

- Responsible for implementing two network refresh projects for two different business units within Wells Fargo (Admin sites and Wells Fargo Advisor sites). - Admin Network Refresh Project: Responsible for overseeing the activities to decommission 282 end-of-life network devices and replace with 328 network devices in 32 Admin locations in the country. Collaborated with engineers to complete 199 network designs and worked with EUC analysts to order the equipment and prepare for install. Managed a project budget of over $2.7 million. Reported to management on a weekly and monthly basis.- WFA Network Refresh Project: Responsible for overseeing the activities to decommission 226 end-of-life network devices and replace with 170 network devices in 93 WFA locations in the country. Worked with project engineer to complete 215 network designs and worked with EUC analysts to order the equipment, prepare for install and arrange for vendors for installation. Managed a project budget of over $1.9 million. - Processes Workstream for Access Data Circuit Retrofit Project: Responsible for identifying all processes/systems of record for circuit ordering and determine potential process changes and circuit ordering system updates required. Define the end to end ordering process from both Wells Fargo and the circuit vendor and define the turn-around SLA. Ensure that architecture & engineering documentation is updated and communicate processes to the ordering and provisioning community.- TZ Foundry Refresh Project: Responsible for taking over project oversight after project transition. Worked on cancelling two project efforts and helping to create to project endeavor and business cases based on new management direction and decisions.

- Responsible for overseeing the consolidation of approximately 250 branch offices as a result of a merger between 2 brokerage firms (largest brokerage integration in history). Worked closely with design team on the conversion of the AGE systems and email onto the Wachovia technology platform in order to run dual systems on single platform for 12 months until backoffice/systems conversion.- Responsible for overseeing a merger IT budget of over $14 million.- Oversaw technology activities including the budgeting, planning and implementation of technology at Private Client Group locations. - Effectively coordinated both internal and external business and technical resources to implement business solutions within project guidelines- Lead a team of 5 IT Project Managers and 1 IT Project Coordinator. Developed documentation and training for the project team since most of the project team were either new to the company (contractors) or borrowed from other departments.- Interfaced with senior management and the merger project office in the planning, budgeting and implementation for brokerage branches. This included circuits, networks, telecom, servers, desktops, email migration, contact management and access controls/security.- Created weekly status report for the merger project office and senior management.- Served as relationship manager between the business and other IT groups for all merger projects related to the branches. Able to capitalize on Information Technology background to add value to the business unit.

- Oversaw technology activities including the budgeting, planning, and implementation of technology at Private Client Group and Latin America business channels locations. - Effectively coordinated both internal and external business and technical resources to implement business solutions within project guidelines- Led a team of 5 IT Project Managers and 2 IT Project Coordinators- Coordinated with other departments and management personnel to ensure completion of projects on time and on budget.- Interfaced with senior management in the planning, budgeting and implementation for brokerage branch locations and home office departments. This included circuits, networks, telecom, servers, and desktops.

- Oversaw technology activities including the budgeting, planning, and implementation of technology at brokerage branch locations and home office departments.- Coordinated with other departments and management personnel to ensure completion of projects on time and on budget.- Interfaced with senior management in the planning, budgeting and implementation for brokerage branch locations and home office departments. This includes circuits, networks, telecom, servers, and desktops. - Responsible for overseeing the consolidation of approximately 120 branch offices as a result of a merger between 2 brokerage firms. Also, initiated Phase I of the corporate restack project.

- Managed a staff of 7 technology trainers, 1 technical writer and 1 administrative assistant.- Participated and lead numerous projects including new software rollouts, consolidation of networks and computer systems, and conversions of newly acquired companies.- Compiled monthly reports to management including status of projects, training classes completed, customer service standards, customer satisfaction survey results and budget/expense reports.- Served as technology liaison between technology areas and field PC Coordinators.

- Coordinated and conducted a week-long training program for 16 - 24 branch PC Coordinators every 2 - 3 months. Developed the training program for Home Office PC Coordinators and conducted several of the classes.- Served as second level resolver for our Help Desk, participating in troubleshooting calls/support on both hardware and software issues.- Performed technical audits when on-site in field offices and worked with other technology groups to troubleshoot and resolve problems/issues (including network, server, desktop and software related issues

- Delivered training on a wide range of software, including Microsoft, industry-related and proprietary software. Training was delivered in a variety of formats, including one-on-one training, traditional instructor-led classrooms, conference call workshops, regional training center seminars and intranet-base instruction.- Served as the Department Co-Web Coordinator, in which we developed, published, and maintained 200+ Intranet pages.- Participated in the Branch Automation II project, where we installed LANs, new computers, and applications and then trained the users in 115+ branches and 75+ FDC firms.

- Supervised Assistant Staff Information Systems Auditors.- Served as in-charge for several general control reviews including review of external health care plan administrator and served as in-charge for all data-retrieval projects.

- Served as in-charge for several general control reviews- Performed data retrieval from general ledger, payroll, student information, and other complex information systems and functioned as ACF2 Security Officer.