Beth Leclerc Email & Phone Number

Barnstable, Ma, Us

Hyannis, Ma, Us

Hyannis, Ma, Us

- Plan, direct, and coordinate all activities related to system application development and maintenance.- Analyze and recommend the right combination of IT components to achieve a specific business, department, team, or functional goal.- Objectively analyze desired processes and outcomes and advise on the right combination of applications to achieve those goals.- Strategize and work with stakeholders throughout the business -- gather and absorb large amounts of information, analyze it for key factors, and provide clear, easily implementable recommendations. - Translate requirements into a demand for new or enhanced system application capabilities over the short-, medium-, and long-term.- Recommend specific software, methodologies, and approaches to help the business achieve the desired outcome.- Evaluate integrations with existing systems, interfaces with people and other applications, and how internal or external customers will interact with the deliverable.- Conduct research on new technologies in the field of systems development and create and develop plans for investing in such systems that will increase cost effectiveness and flexibility.

Hyannis, Ma, Us

- Coordinate and optimize marketing resources, technology and operations in a highly technical, fast paced developing organization.- Monitor, measure, and analyze the effectiveness of marketing & sales initiatives.- Increase marketing efficiency and organizational agility.- Quickly and successfully adapt marketing efforts in response to changing customer behavior and evolving market conditions and business direction to the benefit of improved customer value and market share.- Formalize marketing best practices, processes, infrastructure, and reporting. - Develop, coordinate, execute and track marketing programs to nurture leads and engage customers.- Administer analytics and predictive modeling & campaign analysis and reporting.- Improve data quality and effectiveness & improve operational efficiency. - Monitor, measure, and analyze the effectiveness of marketing & sales initiatives.- Measure and communicate marketing′s value, impact, performance, and contribution to the organization using marketing technologies.- Execute marketing/email campaign automation, customer relationship management, contact management, & demand generation and lead management.- Maintain workflow process development and documentation.

Hyannis, Ma, Us

- Review and enter sales orders, achieving an accuracy rating greater than 99.9% resulting in limiting business expenses for the organization and outstanding customer service.- Consult and execute on integration, deployments and maintenance of enterprise business systems to ensure seamless support to field based sales teams and customers. This expertise has limited deployment expenses by reducing outsourced resource requirements.- Provide one on one, web based and event training on sales initiatives and processes.- Manage and execute on customer requests to provide industry leading customer service.- Plan and execute industry trade shows, dealer conferences and sales events.- Facilitate international and domestic logistics planning and contracting ensuring proper quality assurance requirements and cost controls.

Hyannis, Ma, Us

- Provide administrative management in a highly technical, fast paced, start-up organization to support a growing organization.- Provide facilities management support by executing and managing vendor contracts.- Implemented and maintained an enterprise payroll process that allowed for the organization to scale without requiring incremental support resources.- Implemented scalable benefits plan providers. Facilitated organizational rollout and yearly renewals with current and new employees.- Executed new hire and termination processes.- Developed business process plans for purchasing, benefits, new hires, terminations, executive support and administrative support functions.- Reduced costs by effectively negotiating with vendors and service providers.

Woburn, Ma, Us

- Earned multiple performance and service appreciation awards including Store of the Year measured on turnover, revenue, shrink and costs.- Clearly defined leader in developing staffs to deliver a level of service and quality that resulted in repeated achievements of organizational records. - Led training programs that allowed for service and support staff to quickly become efficient in the role.- Supervised staff to ensure policy and procedure compliance.- Peer leader with guest relations and quality assurance activities.- Managed teams that consistently improved comp store sales growth by leveraging and creating staff incentive programs.- Opened multiple new locations, leading teams to record setting sales numbers and customer satisfaction statistics.

Woburn, Ma, Us

- Excelled in continuous personal improvement and ensuring the highest levels of guest relations and satisfaction. - Ensured high efficiency resource management.- Prepared staff and management for shift changes.- Facilitated peer-training programs.

B.A. Elementary Ed, English, French, Psychology

Bachelor'S Degree, Elementary Education And Teaching