• Member of the Talent Stacker Career Development Program where I host and lead certification study groups with a 90% pass rate for exam takers• Gather detail requirements & create full solution documentation for requirement delivery• Convene weekly meetings to review Salesforce configuration updates, identify new enhancement prioritizations, and determine next steps for continued process improvements• Develop end user training documentation and lead workshops to ensure user understanding and adoption of customizations• Build automations including email templates, alerts, and Flows in order to properly solution for business needs• Maintain Salesforce security via regular review and structuring of roles/profiles/permission sets/sharing settings• Develop user interface customizations including Lighting layouts and page layouts to facilitate an efficient, streamlined user management process

•Teach long-form musical improv curriculum• Perform musical improv as member of iMusical: the Improvised Musical

• Provide technology consulting services for growth and efficiency• Manage projects from inception to completion with a focus on results• Conduct market research and develop strategic business plans• Establish unique brand identities and USPs to drive client engagement• Design and facilitate experiential workshops using Liberating Structures• Collaborate with clients to create custom training programs with practical skills

The AI Exchange is the premier resource for business and product leaders who are adopting AI.This role with The AI Exchange is part of the AI Ops Fellowship program as Course Leader, specializing in Task-Driven Prompting and Prompt Evaluation for the Prompting for AI Operations Course.

• Develop and troubleshoot reports based on business needs• Design and implement automations for process improvements and solution for business needs• Gather project requirements through interviews and research• Research and present possible solutions for submitted change requests• Present solutions for change requests and participate in bi-weekly tech team meetings

I actively participated in the Salesforce Administrator & Salesforce Business Analyst sprints where our scenario asked us to analyze and improve the booth sponsorship sales process for TrailblazerDX 2023. During these sprints I: • Prepared necessary information in Salesforce, a Customer Relationship Management (CRM) tool, for creating the required materials.• Demonstrated excellent teamwork and leadership skills during both the Salesforce Business Analyst Sprint and the Salesforce Administrator & Business Analyst Spring with Salesforce Partner organization Clicked.• Prepared professional presentations, led teammates in collaboration sessions, and effectively made just-in-time adjustments as needed during presentation. • Recommended improvements to the sponsorship booth sales process that improved transparency, efficiency, eliminated swivel chairing, and added additional security layers through the use of native Salesforce products and products that seamlessly integrate with Salesforce. • Conducted insightful stakeholder interviews, capturing critical business details and pain points to create stakeholder personas and user stories. • Constructed multi-level, comprehensive current and future state business process maps using Elements.cloud and Google Slides, facilitating the visualization of concrete improvement areas for the client.• Collaborated on the design of an MVP with a new business flow, including Salesforce new approval processes, reports and dashboards. • Wrote user acceptance testing (UAT) Scripts, analyzed and presented findings. • Designed customized team logos slide decks to ensure memorable branding to stand out in a sea of other excellent teams.