Beth Mackenzie Email & Phone Number

Aurora, Ohio, United States

In this role I will partner with Commercial and Marketing Leaders across the business, driving adherence to standard operating procedures within the commercial organization, ensuring consistent utilization technology applications which enable accurate reporting of activity and forecasts across sales teams. You will maintain documentation of PartsSource Solution Decision process for individual deals, enabling accurate forecasting. You will partner with key commercial and marketing stakeholders to document policies, procedures, and establish process metrics, while identifying opportunities to streamline sales team effectiveness. You will take a leadership position in documenting the quality management procedures and processes in accordance with ISO 9001 and ISO 13485 standards for the commercial organization. You will monitor and maintain performance metrics for the account management, business development, inside sales and services sales teams.

Aurora, Oh

• Managing all aspects of new business development and existing customer growth• Assist the company in achieving its financial objectives by increasing the awareness, understanding and adoption of the healthcare parts procurement processes and solutions• Competency in communicating the extensive value proposition to customers, prospective customers and industry experts• Demonstrate solution functionality, and exhibit a comprehensive understanding of the entire procure to pay workflow in the hospital provider community, stand-alone diagnostic imaging centers and other third-party providers of care• Effectively and efficiently achieve the sales targets in an identified territory and will grow the business in accord with the companies’ strategic and financial objectives

Cleveland/Akron, Ohio Area

Building and maintaining strong, long-lasting customer relationshipsOverseeing customer account management, including negotiating contracts and agreements to maximize profitOperate as the lead point of contact for any and all matters specific to customer account managementNegotiate contracts and close agreements to maximize profitDevelop a trusted advisory relationships with key accounts, customer stakeholders and executive sponsorsEnsure the timely and successful delivery of our solutions according to customer needs and objectivesCommunicate clearly the progress of monthly/quarterly initiatives to internal and external stakeholdersDevelop new business with existing clients and/or identify areas of improvement to exceed sales quotasForecast and track key account metrics (e.g. quarterly sales results and annual forecasts)Prepare reports on account statusIdentify and grow opportunities within territory and collaborate with sales teams to ensure growth attainmentAssist with high severity requests or issue escalations as needed

Solon, Oh

As the national appetite for value-based care design increases, Chronic Care Management, LLC (CCM) is the preeminent provider of compassionate, person-centered, care connectivity software focused on the holistic care of the whole person. Created by a physician with extensive experience leading chronic care management and population health practices, CCM provides interactive, person-centered chronic care management through our care planning and care connection hub. Using a collaborative approach, Chronic Care Management, LLC offers: • comprehensive practice transformation systems • services to empower patients, caregivers, and practices • enhanced care coordination and planning • revenue realization for the practices and practitioners Current EHR technology is limited in its ability to support comprehensive electronic care planning and holistic care management. Chronic Care Management offers a full suite of chronic care management (CCM) and care plan oversight (CPO) software, electronic document exchange, and secure communication tools. By providing practices with robust CCM and CPO documentation and time tracking capabilities alongside the connected care model, our system facilitates comprehensive, compassionate chronic care management. • Sold cloud based software solution to primary care physicians, nurse practitioners, MSO, Health Systems via combination of Go To/Web Ex, PowerPoint and in person demonstrations and sales calls• Identify physician prospects and new customers through strategic partners in assigned geographic regions• Aim to achieve/exceed monthly sales targets and net profit quotas• Developed strong knowledge of leading industry trends such as, CCM, CPO and EMR/EHR.• Generate opportunities for meeting with key decision making personnel to drive sales process forward• Discussing CCM value proposition of the solution with PCP’s and getting them signed up as users

Cleveland/Akron, Ohio Area

I support the organization in managing multiple responsibilities at once and ensuring smooth operations of the organization.Summary of Skills:Thorough competence in handling the routine administrative functionsProficient in functions of data interpretation and report makingSuperior organizational skills that help oversee functioning of all departmentsHighly flexible and adaptable towards fast paced environment and dynamic situationsAbility to read, interpret and draw conclusions on the financial statements

Solon, Ohio

•Responsible for corporate key accounts that brought in over 82% of the sales volume for the company,•Established and cultivated productive, professional relationships with key personnel in assigned customer accounts. Proven success in building long term customer relationships,•Made face-to-face calls when appropriate, Travel 25% of the time for trade shows and corporate accounts, and to acquire new business, and international business,•Assigned to new account’s from inquiry via the web or from trade shows, Made outbound calls across division accounts to sell additional products, new and promotional items,•Coordinated the involvement of company personnel, including support, service, and management resources, in order to meet assigned targets for profitable sales volume and strategic objectives in assigned accounts,•Proactively leads a joint company-strategic account planning process that develops mutual performance objectives, and critical milestones for a one and three-year period. •Proactively assesses, clarifies, and validates customer needs on an ongoing basis.• Leads solution development efforts that best address customer needs, while coordinating the involvement of all necessary company personnel.

Cleveland/Akron, Ohio Area

•Responsible for sales and account management in a 20 state territory,•Marketed technical products across three separate company divisions ,ex. titanium, sertanium, and rotanium,•Expanded assigned territory accounts by 45%, and brought in 40% new business,,•Made 70 calls a day and talked with approximately 30 customers a day,•Sold to current customer’s informing them of weekly specials and new product offerings,•Consistently achieved monthly quotas, •Gained product knowledge through weekly training, extensive training in telesales structure, and product line education

Responsible for the technical implementation of a proprietary metadata based point of sale system including managing plans, organizing, and coordinating complex cross-functional projects. Leveraging my expertise in the areas of project management and system development methodologies to develop and execute project plans and schedules. Employment Highlights Responsible for assisting in the provider credentialing function with primary source verification,Responsible for filing all provider data using MHP provider schema, Responsible for data entry, mailings and letter preparations, Interpersonal dealings with physicians, nurses, and executives in the health care field, Responsible in maintaining site review data and o the r projects, Assist with informational meetings with clinical staff,

Master Of Business Administration - Mba, Health Care Administration

Bachelor Of Education - Bed, Elementary Education And Teaching, K-12