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@convergeone.com
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2 phones found area 317 and 765
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Beth Mendes is listed as Senior CCaaS Operations Strategist at Genesys, a with 1 employees, based in St Charles, Missouri, United States. AeroLeads shows a work email signal at convergeone.com, phone signal with area code 317, 765, and a matched LinkedIn profile for Beth Mendes.
Beth Mendes previously worked as President at E.L.M. Contact Center Solutions, Llc and Customer Experience Solution Architect at C1. Beth Mendes studied at Emory University.
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AeroLeads found 1 current-domain work email signal for Beth Mendes. Compare company email patterns before reaching out.
Creative Solution Architect and Customer Experience Specialist with extensive experience in leading all phases of the project lifecycle regarding the design, development, and implementation of multiple Contact Center solutions. Experience includes strategic planning, staff supervision and training, and implementing nationwide technical solutions and associated process improvement strategies that grow sales, reduce costs, optimize operations, and improve performance.Results-oriented Sales Director with experience supervising nationwide sales teams of up to 2,000 remote and onsite sales representatives and customer service personnel including recruiting, hiring, and evaluating performance.
Listed skills include Admissions, Staff Development, Student Financial Aid, College Recruiting, and 46 others.
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Menlo Park, Ca, Us
As a Senior CCaaS Operations Strategist at Genesys, I strategized to improve core KPIs for contact center operations leaders using Genesys Cloud technology. I develop and implement strategies to enhance performance and align technologies for business value.
Provide Sales, Customer Service, and Account Management Contact Center consulting services to mid-size and enterprise businesses including designing, implementing, and optimizing Contact Center solutions for diverse organizations and industries.
Bloomington, Minnesota, Us
Led the architecture and design of end-to-end contact center solutions for ConvergeOne a reseller of technology solutions.
Greenwood, Indianapolis, Shelbyville, Rushville, Bedford, Taylorsville, Indiana, Us
Managed all internal operations and led project initiatives for the development and implementation of a centralized Sales, Customer Service, and Account Management Contact Center including hiring, training, and developing personnel.
Carmel, Indiana, Us
Led the Contact Center Operations, Technical Operations and Project Management of a for-profit institution that provided accredited college degree program offerings both online at over 140 campus locations nationwide.Directly supervised and led a team of 75 onsite and remote Contact Center Sales and Customer Services Representatives and three Managers including hiring, training, and team building. Managed all phases of the project lifecycle during the development and implementation of a new shared service Contact Center & Lead Generation System, which successfully grew sales, accelerated growth, and increased customer retention.
Carmel, Indiana, Us
Managed national recruitment and sales operations for all 140 campus locations and the Online Division including directly supervising a 2,000 Campus -Based Sales Team, 100 member Online Contact Center Sales Team, 12 District Directors of Recruitment, and indirect supervision of 12 District Managers. Designed sales structure, scripts, content, processes, and instructional materials for the Online Division.Implemented companywide retention initiatives to help customers progress from sales prospect status to graduation. Produced nationwide performance metrics of new business development and sales efforts for the company. Managed all phases of the project lifecycle during the creation and implementation of the National Sales Manager Training infrastructure including web and mentoring components. Managed all phases of the project lifecycle during the development and revisions of policies and procedures that would ensure compliance with federal and state regulatory agencies.
Other employees you can reach at genesys.com. View company contacts for 1 employees →
Renan Juvi
Colleague at GenesysSão Paulo, Brazil
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Francis Allan Torres
Colleague at GenesysMetro Manila, Philippines
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JW
James Walker
Colleague at GenesysVitória Da Conquista, Bahia, Brazil
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Ramya Cr
Colleague at GenesysBengaluru, Karnataka, India
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Milan Varma
Colleague at GenesysBengaluru, Karnataka, India
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Klaus Markussen
Colleague at GenesysCopenhagen, Capital Region Of Denmark, Denmark
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Aaron Chaskelis
Colleague at GenesysColorado Springs, Colorado, United States
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Iraida Filmus
Colleague at GenesysSan Francisco Bay Area, United States
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Mary Joyce Samson
Colleague at GenesysNational Capital Region, Philippines
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Katie Myers
Colleague at GenesysIndianapolis, Indiana, United States
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Quick answers generated from the profile data available on this page.
Beth Mendes works for Genesys.
Beth Mendes is listed as Senior CCaaS Operations Strategist at Genesys.
AeroLeads has found 1 work email signal at @convergeone.com for Beth Mendes at Genesys.
AeroLeads has found 2 phone signal(s) with area code 317, 765 for Beth Mendes at Genesys.
Beth Mendes is based in St Charles, Missouri, United States while working with Genesys.
Beth Mendes has worked for Genesys, E.L.M. Contact Center Solutions, Llc, C1, Hubler Automotive Group, and Itt Educational Services, Inc..
Beth Mendes's colleagues at Genesys include Renan Juvi, Francis Allan Torres, James Walker, Ramya Cr, and Milan Varma.
You can use AeroLeads to view verified contact signals for Beth Mendes at Genesys, including work email, phone, and LinkedIn data when available.
Beth Mendes studied at Emory University.
Beth Mendes is listed with skills including Admissions, Staff Development, Student Financial Aid, College Recruiting, Student Recruiting, Critical Thinking, Training, and Recruiting.
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