Beth Mohr Email & Phone Number

∙ Responsible for taking down confidential patient information ∙ Communicates with doctor's offices and insurance companies ∙ Schedule and coordinate appointments for patients and therapists ∙ Maintain the clinic waiting room and the clinics supplies ∙ Prepare daily reports to reconcile visits and charges for the clinic ∙ Takes payments and reconcile cash intake as well as deposit ∙ Work with the therapists to ensure that monthly and yearly budgets are met ∙ Ensure accuracy of medical records and their proper disposal

∙ Responsible for managing a group of customer service associates∙ Take escalated called from customers regarding their credit account ∙ Provide coaching and leadership to associates to improve their job performance ∙ Communicate to fellow associates on better assist the customers ∙ Prepare reports regarding staffing and attendance of associates

· Assist customers in understanding their credit with the company · Give increases of credit and set up new credit accounts · Increase the customer’s ease of shopping with the company

· Place merchandise sale signs on the floor · Perform price adjustments on merchandise · Ensure the accuracy of merchandise sale signs