Beth Mozzar Email & Phone Number

Charlotte, North Carolina Area

• Implemented procedure for independent living patients transitioning from retail pharmacy to multi-dose packaging• Liaison between Long Term Care Pharmacy and Skilled/Assisted Living facility• Process and adjudicate prescriptions

Charlotte, North Carolina Area

• Liaison between pharmacy and NC ACTT teams handling medications for 300 mental health patients• Prepared 30 day multi-dose packs and single blister packs for independent living and mental health patients• Processed and adjudicated prescriptions in QS1 software• Provided exceptional customer care in an independent retail pharmacy setting• Followed established procedures concerning quality assurance, security of controlled substances and disposal of hazardous waste and drugs• Received prescriptions phoned in by prescriber’s office and processed transfers in accordance to applicable law

Charlotte, North Carolina Area

• Created and implemented policies, procedures, and employee handbook designed to promote company philosophy for this start-up mail order pharmacy• Trained staff on use of QS1 Pharmacy software • Maintained inventory by using reporting tools ensuring balances are met• Created and maintained customer and physician databases • Assured compliance with applicable industry state and federal rules and regulations• Pharmacy Medicare accreditation and HIPPA compliance officer• Answered telephones, responding to Medicare and Medicaid questions or requests• Processed and adjudicated prescriptions

Charlotte, North Carolina Area

• Successfully managed facility relocation and renovation within given timeline• Directed daily operations of facility, risk management, and accounting using QuickBooks• Successfully negotiated and managed vendor contracts

Charlotte, North Carolina Area

• Created and implemented policies, procedures, and employee handbook designed to promote company philosophy• Developed and maintained staff using effective hiring and training techniques.• Identified any problems and training needs and implemented solutions as needed • Increased company productivity through the analysis of organizational structure and systems, identification of required resources, and interface with department heads• Responsible for all aspects of company's daily operations functions• Maintained investor relations and ensured superior customer service

Charlotte, North Carolina Area

• Promoted from Assistant Center Manager in April 2001• Increased center occupancy from 20% to 80% within 4 months through tight implementation of sales and service standards• Executed daily management duties including but not limited to accounts payable/receivable maintenance, contract negotiations with hotel and catering vendors, IT and telecoms systems supervision, planning of meeting and training sessions• Responsible for management of service levels and center profitability through monthly analysis of gross operating profit against budget projections• Established strong client base through creation of monthly marketing campaigns that increased center awareness as well as service and product use, and through focus on clients requiring high quality customized products and services• Assisted in selling office space and full line of Regus products to consistently achieve territory sales targets• Utilized effective personnel management techniques as well as motivational skills to develop and maintain center team