Beth Murphy Email & Phone Number

Hudson, Ohio

Cleveland/Akron, Ohio Area

Valley View

Coordinator for 17 states, 297 stores, aprox 9,000 team members

Hudson Oh

Self motivated to complete tasks in a timely mannerStrong follow-up skills ensuring customer satisfactionExtremely reliable and sensitive to schedules (Days Late 0 Days Absent 1)Open and close accountsAssist in training of new staffPrepare customer activity reports in ExcelKey HolderDaily balancing of Federal Reserve Bank shipmentsFacilitate conflict resolution for customer satisfactionAnswer multi-line phone systemDaily balancing of branch vault, ATM and night drop deposits

Coordinate all appointments and services between 1,500 clients and a staff of 6 employees, in person and over the telephoneManagement of salon accounts and salon budget with annual service dollars in excess of $200KReceive and process shipmentsProduct pricingFacilitate conflict resolution for client satisfactionResponsible for buying product and retail for salon use in excess of $20K annuallyTrack client retention and sales & service dollarsUtilize strong attention to detail when maintaining client filesResponsible for all Salon E promotional marketingTrain all front desk staff Prepare payrollTrack all inventory planning and controlResponsible for all business/vendor relationship

Resolve any bank, teller or customer service issues that ariseCommunicate with branch supervisors in weekly reports concerning branch deposits and new deposits accounts openedSchedule monthly work calendar for branch staffAdminister year- end, one on one evaluations for staff of fiveOpen and close accountsBranch representative at all networking functionsResponsible for training staff in new account proceduresMonitor branch deposit goals, competitive reporting and customer satisfaction surveysDaily balancing of branch vault, ordering & receiving of all monetary shipmentsOversee staff and day to day operations of bank operationsKey Holder

Resolve any bank, teller or customer service issues that ariseAssist staff and day to day elements of bank operationsKey HolderBranch representative at networking functionsDaily balancing of branch vault, ATM and night drop depositsOpen and close branchTraining, Computer Skills, and Continuing EducationProficient in Microsoft Office Suite including Excel, Word, and Outlook Beginner in Microsoft AccessProficient knowledge in consumer behavior, relations and customer serviceProficient in Quicken 2007Proficient in Multi-line phone systemProficient in Report Manager softwareBAI Banking Education CoursesTeller For Open Solutions SoftwareTotal Plus Browser Access 184.1