Beth Nelson Email & Phone Number

Omaha, NE, US

Omaha, Nebraska, United States

Omaha, Nebraska, United States

Lincoln, Nebraska, United States

• Spearheaded quality process and procedure enhancements, significantly improving operational efficiency and building trust and rapport with internal and external partners, during a major management and business practice.
• Played a pivotal role in streamlining the month-end and fiscal year-end preparation process for the account team, enhancing accuracy and timeliness.

Omaha, Nebraska, United States

• Provided comprehensive care and emotional support to a centenarian, significantly enhancing her quality of life through personalized attention and dedicated service.
• Coordinated with healthcare professionals and family members, navigating complex senior care systems to ensure optimal care delivery.

Omaha, Nebraska, United States

• Delivered top-tier customer service in fast-paced environments, enhancing guest satisfaction and loyalty.
• Managed high-volume transactions, demonstrating exceptional accuracy and efficiency.
• Orchestrated seamless event execution for corporate catering, weddings, and conferences, showcasing strong organizational and problem-solving skills.

• Spearheaded strategic marketing initiatives to optimize the marketing budget across seven distinct channels under a new business model, significantly enhancing ROI. Leveraged deep industry insights and strong vendor.
• Developed and executed comprehensive marketing plans, achieving notable reductions in marketing expenses without compromising on campaign effectiveness.
• Cultivated strategic partnerships with vendors, utilizing negotiation skills to secure advantageous terms and substantial cost savings in marketing production.
• Demonstrated exceptional project management capabilities, consistently meeting tight deadlines, and surpassing financial and budgetary targets through meticulous planning and execution.

Omaha, Nebraska, United States

• Promoted to elevate the client experience through the development and implementation of comprehensive training materials, focusing on enhancing usability and engagement with First Data’s online platforms. Led.
• Designed and delivered innovative training programs that significantly enhanced the proficiency of internal teams and merchant clients in utilizing First Data’s platforms, contributing to improved client service and.
• Authored critical documentation, including the ISO (Independent Sales Office) Account Guide and Client Service URL Structures, providing clear, accessible guidance that supported both clients and internal staff in.
• Played a pivotal role in the internal promotion of best practices and knowledge sharing, enhancing the overall service quality and efficiency within the organization.

Omaha, Nebraska, United States

• Appointed as a Relationship Manager within Merchant Services, where I managed and advised 27 Wholesale & Retail ISO (Independent Sales Office) accounts, delivering strategic support and service enhancements to optimize.
• Fostered strong, consultative relationships with ISO accounts, driving improvements in service delivery and operational performance, and contributing to a high level of client retention and satisfaction.
• Initiated and maintained the CSA (Client Service Analyst) community data source, the department’s Web Browser Tool, and the RM Knowledgebase, significantly improving access to information and streamlining departmental.
• Led a pilot team to innovate service delivery processes, enhancing the accuracy and consistency of information provided to clients and setting a new standard for excellence in client support.
• Achieved notable cost savings of over $100,000 in fraud prevention through meticulous analysis and strategic oversight, underscoring a commitment to protecting client interests and maintaining high ethical standards.

Omaha, Nebraska, United States

• Brought on to manage annual advertising production and reduce costs associated with circulating and printing 9 million consumer and wholesale catalogs per year. Scope of responsibilities include: management of $4.
• Ability to develop and maintain strong relationships with print, paper and mailing vendors, trade and local media contacts and internal customers.
• Expert in skillfully analyzing proposals to formulate contractual negotiations with multiple product, print, paper and mail organizations.
• Guaranteed cost efficiencies by ensuring that all print material strictly adhered to cost effective printing specifications.

Marketing Project Coordinator

• Invited to assist in the implementation of the strategic and tactical positioning of the Company’s product and brand advertising by coordinating the creation and production of Company advertising. Manage all aspects of.
• Analyzed campaign results and identified service patterns and preferences to improve client satisfaction.
• Boosted recorded web site visitors by 30% by designing an enhanced user interface.
• Skillfully analyze specific market segments to develop appropriate catalogs, fliers and other sales materials.

Omaha, Nebraska, United States

• Asked to assist with new business and existing account development for a fast-paced internet-based printing Company. Develop new relationships with local businesses to acquire new accounts enabling each client to.
• Recognized for generating a 36% increase in new business.
• Performed process improvement analysis to decrease lead times on forms necessary to ensure business fluidity.

Business Administration And Management, General

Business Administration And Management, General

Associate'S Degree, Veterinary/Animal Health Technology/Technician And Veterinary Assistant

General Studies