Facilitated a positive guest experience through bookings over the phone, payment and check-in process in the park itself as well as throughout the guests adventure. Took part in park maintenance and landscaping projects including the felling of trees and subsequent removal of said tree, inspection and repair of equipment and the park itself. As an adventure course guide I am also trained to show and teach guests how to use equipment and manage the element of risk that the park contains.

Assisted customers in finding the best new additions to their wardrobe, educating them about Roots leather as well as the company itself. Ensured that the customer was well taken care of in a happy and helpful environment.

Represented various high-end brands at large-scale festivals and community events. Additionally, I assisted with the operation and organization of the brand's presence at these events, coordinating customer experiences throughout.

Spread information about the services that Prep101 provides in a hands-on and interactive manner across campus. Facilitated exam prep sessions and performed data entry on Microsoft Excel for the company.