Beth Orvis Email & Phone Number

Philadelphia

Finance/client funds, bookkeeping, reconciliations, reports, statements, billing, research, oversee/transfer of funds, communication and problem solving, customer service, and promoting smiles with all individuals, staff and team.

Newtown, Pa

Customer service, sell sheets, pricing, research and proofreading, and billing/invoice set up.

Customer service, order entry, Logistics planning, credits/returns, sample orders, Shipment costs, morning shortage reports, priority reports, open order reports, and work Closely with production, quality control & shipping for troubleshooting.

Bristol, Pa

Account Services Coordinator/Nine West Division (October 2012-Present): Coordinate Military, Special Ticket & Off- price sales accounts for multiple sales representatives, process orders quickly and accurately, follow purchase orders from placement to shipment, including research, returns, chargebacks, reports/meles, production/inventory and warehouse issues, troubleshooting and problem solving for customers and sales, as well as training new employees.

Bristol, Pa

Account Service Associate (October 2010-October 2012):Process orders for all divisions under Nine West Footwear; maintenance of orders; assist Account Service Coordinators with any issues that may arise; term changes; back-up for sample & VIP orders, plant changes and special projects.

Greater Philadelphia Area

Production Assistant:Data Entry for 8 major publications, tracking of all missing materials, process repeat ads through Media Beacon, layout of Real Estate section, budget analysis for sales reps and marketing reps, final billing procedures for each publication, generation of various reports for sales, marketing, designers, and production staff, copy checks for each publication, proofreading and copy edit for house ads, and freelance writer for print & web.Sales Assistant: Assist sales reps, obtain ad material for print & web, maintain client relations and leads, media kits, recap books, update client information into database, pre-bills, confirmation letters, and order all office and stationary supplies.Accounting Assistant:Accounts payable/receivable: Issuance of checks, expense reports, account reconciliation, and filing for all Metrocorp affiliates, including Philadelphia Magazine, Boston Magazine and their ancillaries.

San Diego, Ca

Assistant Editor: Edited and copyedited books, catalogs, sales promos, flyers and brochures for content, consistency, clarity, etc.; research as needed for interior content of books; set production schedules for upcoming books; worked directly with authors, designer, and sales team regarding design collaborations on interior and cover, and marketing/promotional ideas; wrote dust jacket copy and worked with authors on rewrites; assigned ISBN numbers and processed all Library of Congress CIP registration documents for each book; and registered books online with BowkerLink Books in Print Update.Administrative Supervisor: Implemented a new accounting and reports system; headed the Accounts Receivable/Payable department, which included e-commerce/online sales; trained new employees; helped organize author events, seminars, and signings such as Journey of the Soul in Madison Square Garden and Anaheim; researched and set travel accommodations for authors and their representatives; supervised the Customer Service department, which included a heavy volume phone bank; maintained customer database and mailing list; and oversaw the Shipping/Receiving department.

San Diego, Ca

Department Supervisor/Lead:Supervised the Children’s, Cooking, Self-Help, and Psychology Departments; oversaw the inventory records, merchandising, and maintenance of those departments including monthly displays and special events. Other responsibilities included the training of new employees, daily sales reports, and bank deposits.Supervisor of the publisher special orders: Researched customer orders unavailable from our usual suppliers and placed orders directly with the publishers. Other responsibilities included processing special order returns, maintaining customer order files, data entry, and customer service.Supervisor of the Magazine Bestsellers, and Discover Departments: Received stock, set up store quantities, stocked the selling floor, merchandised the sales floor and processed returns.Supervisor of the Gift & Card Department: Ordered stock and merchandised the sales floor.As a bookseller: knowledge of stock and titles helped to ensure excellent customer service.Other projects include assistance in regular store returns, receiving, inventory, and special sales promotions.

Editorial Workshop

Creative Writing

Education record

English Literature