Beth Passman Email & Phone Number

Senior Operations Manager with extensive management experience in a leading global financial services firm with a track record of continuous promotion. Experience includes managing the call center and selling mortgage products. Well known for managing and participating in multiple projects ensuring continued process operations and system improvements. Member of the Executive Leadership team, responsible for the achievement of the teams shared objectives. Achieve sales performance by driving the sales behavior, culture and focus required to have a successful sales organization. Proven ability to leverage industry knowledge and competitive analysis to drive process and policy improvements. Business leader who delivers solutions that benefit both employees and the company at large. Strategic and tactical leader with excellent communication skills.Specialties: Site Management and Leadership • Sales Execution • Customer Experience and Retention Regulatory Compliance • Strategic Marketing • Performance Management • Compensation Planning Forecasting and Reporting • Policy Development • Process Redesign & Project Management Training and Development • Recruitment and Retention • Diversity • Relationship ManagementNMLS#266157

Listed skills include Mortgage Banking, Mortgage Lending, Sales, Strategy, and 13 others.

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  West Chester University Of Pennsylvania

  Business Administration-Economics