Beth Pierce Email & Phone Number

Waxhaw, NC, US

• Analyze client engagement data from multiple social media platforms to drive recommendations for improved social media engagement
• Create engaging posts using stock images and tools such as Canva
• Responsible for the marketing needs of 3 wholesalers
• Successfully developed and implemented “Door Opener’ campaigns that resulted in key meetings producing new business
• Produce and mail client birthday and thank-you cards in a timely manner
• Accountable for all Sales Production gifts for 2 Wholesalers

Virtual

• Responsible for the calendars of wholesalers across multiple time zones, maintaining flexibility due to competing priorities
• Ability to successfully multi-task by managing multiple deliverables, while continuously switching gears when an urgent need arises
• Trusted to maintain accurate and complete client information in Salesforce and Zoho CRM databases
• Prospect on behalf of wholesalers leveraging outbound calling and email strategies to existing and prospective clients
• Process timely expense reports with calculated mileage

• Position 100% remote with zero supervision in a rapidly moving environment with short turnaround times
• Responsible for budget and expense management/reporting using Exhibit Force software
• Collected, reconciled, and analyzed sales meeting information
• Audited expenses

Charlotte, NC

• Part of team that exceeded productivity goal of $15mm. 2008 productivity = $23.85mm
• Solely responsible for all technical contractor workforce reporting, supporting 1,800 users
• Responsible for vendor management system (Ariba) issues and enhancements
• Created, published, and engaged participants in contractor management surveys, presenting results to key stakeholders
• Flawlessly executed the legacy CFC transition, bringing 350 tech resources onto new Vendor Management System
• Provided ongoing support to hiring managers leveraging support from Adecco and Ariba

Charlotte, NC

• Global Compensation Delivery
• Played critical role in the implementation of new Compensation Planner system to entire Bank of America manager / HR population ~ 25,000 Global users
• Worked with Training and Communication partners to build Manager / HR training materials for Compensation Planner tool
• Tested/validated/enhanced Compensation Planner system functionality, remotely for 7 weeks prior to implementation, and conducted ongoing new functionality testing
• Responsible for the correct execution of all non-year-end awards and salary increases via Compensation Planner
• Successfully ensured that 48,000 salary increases were processed correctly for 4/2006 Salary Event and received Bank of America Spirit Medallion; processed 88,000 for 4/2007. 4/2008 salary eligible population.

Charlotte, NC

• Business Solutions Team:
• Represented CIB in enterprise-wide projects by conducting interviews within the lines of business, gathering data requirements of those impacted by change, examining culture, structure training appropriately depending.
• Responsible for the displacement process within CIB, including managing the Displacement Coordinator
• Partnering with CIBHR Training and a design team, served as subject matter expert in rewriting the HR Manager Handbook created by Corporate HR
• Contributed to the redesign of the HR Contacts Website, wrote the Statement of Work and partnered with Technology to make website enhancements. Ongoing, serve as contact for technical questions on the site
• Created employee and manager training manuals for Performance Management Online

Charlotte, NC

• Served as liaison between hiring manager and candidate throughout the employee’s life cycle
• Responsible for Job requisition reporting. Prepare offer letters, conduct pre-employment background checks, and employee orientations
• Created good working relationships with hiring managers and HR Service Center
• Facilitated customer relations by successfully fielding questions and solving problems in regard to benefits, 401K, payroll, displacement, and all other employee relation issues
• Served on diversity council in order to create more awareness/knowledge within the business units
• Successfully trained all new team members on HR computer systems and applications

Charlotte, North Carolina, United States

• Solely responsible for the management of Employee Orientations, 401K (i.e., Rollovers/Distributions), Stock Purchase Program, Health, Dental, LTD, STD, FSA and COBRA for approximately 900 employees.
• Completed monthly 401K wire transfers and invoices for all health insurance accounts.
• Daily correspondence with active and terminated employees, insurance representatives and Branch Managers.
• Successfully maintained multiple tasks in busy work environment with limited supervision.

Beltsville, Maryland, United States

• Solely responsible for all aspects of payroll
• Managed workman’s comp audit, 401K census report, and company-wide wage increase processes
• Responsible for leave reports, benefit participation reports, 401K billing, dependent care billing, allocation of wages and hours, expense reports, state registration, tax forms, employee garnishments, terminated.
• Responsibilities included: screening of resumes, processing employee benefits, tuition reimbursement, general employee inquiries and correspondence with all management levels.
• Managed Internship Program and employee orientations, compliance with ISO procedures,