Provides leadership and creative vision in the development of Aquarium exhibitions, public programs, education materials, marketing videos, and other public experiences that embraces and moves the conservation of the world’s ocean forward. Leads cross-divisional initiatives including major capital infrastructure improvements and strategic planning. • Led cross-divisional team (exhibits, animal care, life support systems, facilities, guest experience, education, and the Monterey Bay Aquarium Research Institute) to open on-time and under-budget (by $2M) a never before created major exhibition on the deep sea. • Leading a cross-divisional team to develop a new early learners exhibition which centers empathy, play, and accessibility, and includes a new and expanded South African penguin exhibit to address animal care needs and a larger viewing area.• Leading strategic planning for the Aquarium including identifying external consultant, internal communications, and organizational processes.• Responsible for the overall look and feel, internally and externally, of the Aquarium to ensure it is on brand.• Developed and manage ongoing 5-year visitor experience plan.• Spearheading the development of the accessibility roadmap for onsite exhibit and programmatic experiences, human resources, and web.• Improving morale and collaborative processes within exhibitions through restructuring and development of core values. Utilize core values to frame our collaborative work.• Moving the Aquarium’s visitor experience from English to bilingual, English/Spanish.• Serves as a member of the Aquarium’s Institutional Animal Care and Use Committee (IACUC).• Serves as the chair of the Aquarium’s Visitor Experience Steering Committee.• Coaches staff regarding professionalism, best practices, efficiency, and performance. • Press spokesperson for Aquarium.

Due to COVID-19 and a hiring freeze, assumed the duties as VP of Facilities (in addition to VP of Exhibitions) and provided leadership and oversight for maintenance of the Aquarium and campus facilities. Managed facilities maintenance staff of 15 with one direct report.• Oversaw and rebuilt facilities maintenance staff including mechanical, paint, plumbing, and electrical teams. • Prepared request for qualifications, solicited bids, and contracted a core group of on-call facilities contractors, general contractors, architects, and engineering consultants. • Established and held staff accountable to new processes for request for qualifications, requests for proposals, scoping, bidding, and contracting for maintenance and construction projects. • Developed and implemented efficiency processes for facility maintenance projects including contracts, documenting preventative maintenance (PM) work, and closing repair tickets. • Developed long-term facility project tracking sheet including major infrastructure repairs, preventative maintenance, and ongoing system for tracking of windows and doors, with initial scopes of work, estimated budgets, and preliminary schedules. • Managed annual budget up to $20M. • Press spokesperson for Aquarium.

Adjunct faculty for the online MA in Museum Studies program.

Promoted to provide leadership and creative vision for k-12 education, public programs, exhibitions, binational (US/Mexico) environmental education, community science, volunteer programs, digital initiatives, and community partnerships to support the strategic direction, growth, and financial stability of the museum. • Developed binational partnerships (US and Baja California Peninsula) to conceptualize, develop, and implement engagement initiatives. • Championed and cultivated a visitor-centered culture at the museum and provides the binational public ways to engage in environmental education, conservation, and science. • Initiated a community science program to integrates the museum’s curatorial divisions, k-12 education, and public programs to document and protect the unique biodiversity of southern California and the Baja California peninsula.• Actively involved in institutional advancement efforts including donor cultivation and funding efforts. • Secured donor funding for a behind-the-scenes vivarium to allow for growth of museum’s live animal collection including venomous animals.• As a member of executive management team, collaboratively developed and implemented museum policies and strategic initiatives. • Awarded an Institute of Museum and Library Services (IMLS) grant to develop and implement a program for young adults with autism and co-create social stories for 7 organizations in Balboa Park. • Coached staff regarding professionalism, best practices, efficiency, and performance. • Press spokesperson for the museum. From July 2017 through March 2018, provided interim management of the museum’s building operations.o Upgraded AV/IT servers.o Oversaw design and installation of wet fire suppression system for entire museum.o Oversaw design and installation sustainability upgrades including HVAC, sustainable carpet, and replacement of single pane windows.

Developed and directed the vision for an integrated and visitor-centered culture at the museum through collaboration across the institution and stakeholders in the community for exhibitions and binational k-12 education programs, in addition to oversight of volunteers and public programs. Member of the senior management team.• Led the creation of the award-winning permanent exhibition Coast to Cactus in Southern California which included facilities infrastructure upgrades.• Actively involved in institutional advancement efforts including donor cultivation and funding efforts. • Managed operating budgets between $10-18M.• Led strategic initiatives for audience engagement and a museum wide practice of evaluation for exhibitions and programs.• Financially restructured K-12 classes and summer camp programs to increase education revenue by 75%. • Re-envisioned education programs in our bioregion—Baja Peninsula, Mexico, and southern California. • Coached staff regarding professionalism, best practices, efficiency, and performance. • Press spokesperson for the museum.

Project Director for all Redmond-Jones & Associates’ projects including interpretive and master planning, educational programming, and exhibition development, evaluation, design, and project management for permanent, temporary, and traveling exhibitions. • Provided leadership and management of staff for over 60 projects delivered on-time and on- or under- budget for organizations including art, history, natural history, maritime, science, and children’s museums, National Park Service visitor centers, aquariums, zoos, and botanic gardens. Selected projects: o M is for Museum, Carnegie Museum of Natural History, Pittsburgh, PA o Population Impact, Carnegie Museum of Natural History, Pittsburgh, PA o Jellies Invasion, National Aquarium, Baltimore, MD o Master Planning of exterior spaces, National Aquarium, Baltimore, MD o Fantastic Frogs, Discovery Place, Charlotte, NC o Elephant Trails, National Zoo, Washington, DC o Bering Sea: Abundance and Change, Alaska SeaLife Center, Seward, AK o Conceptual plan for a new Children’s Zoo, Oakland Zoo, Oakland, CA• Research Associate at the Carnegie Museum of Natural History to create an integrated visitor experience for the institution. • Press spokesperson for clients.

Directed and managed 160,000 square feet of temporary and permanent exhibitions for the Aquarium including exhibition development, evaluation, exhibit and graphic design, project management, fabrication, and installation. Member of the senior leadership team.• Managed cross-departmental teams including animal husbandry, education, exhibits, facilities, life support, and marketing for major exhibition projects. • Assessed existing visitor experience at the Aquarium and outlined plan for improving experiences and exhibit modalities including graphics, living and non-living exhibit components, and temporary exhibitions. • Collaborated with outside organizations (i.e. NOAA, Channel Islands National Marine Sanctuary) on exhibit projects. • Press spokesperson for the Aquarium.

Responsible for program support functions for the Center for Public Exhibition (CPE) including working with members of CPE, museum administration, outside consultants, and the international museum community. • Provided assistance to the Director of Public Programs including management of ongoing program administration. • Developed and maintained master project management schedule.• Managed inquires and internal demands for CPE. • Researched, booked, and scheduled traveling exhibitions.

Individual project management included organizing and tracking project schedules and budgets, conducting information research, and interfacing with project participants including clients, subcontractors, and fellow staff. • Oversaw day-to-day business operations including communications, research, bookkeeping, and supervision of interns.• Prepared project proposals and presentation materials.