Beth Reinhardt Email and Phone Number
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Experienced Customer Service Manager with a demonstrated history of working in the insurance industry. Skilled in Customer Service Management, Microsoft Word, Sales, Open Enrollment, and Disability Insurance. Strong support professional.
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Director Of Client OperationsAsi (Advanced Strategies Inc) Oct 2018 - PresentChicago, IlManages the day to day business of client operations. Serves as direct service support for clients, partners, and carriers by resolving service requests related to prospective and existing business. Builds and maintains strong, long-lasting relationships with clients. Assists with providing product offerings to expand and enhance client benefits. Oversees operational systems and infrastructure while looking for opportunities to improve current processes; researches, implements, and executes new software and product platforms. Provides demos and training of our technology solutions for customers. Acts as an ‘expert’ user of our systems. Works closely with ASI Partners on long-term planning, project management, and agency goals. Supports the agency partners with RFP and proposal building for prospective and existing clients. Hires, trains, coaches, and mentors new employees. Conducts and coordinates training for new hires and on-going training for the team to ensure representatives are fully aware of all new information related to products, services, procedures, company policies, and clients’ needs. -
Manager, General Agency ServicesFlexible Benefit Service Corporation (Flex) Apr 2016 - Sep 2018Rosemont, IlManages the New Business Processing and Customer Service teams toimprove process efficiency and synergy between the two units; analyzedcurrent processes and made impactful changes. Successfully moved thenew business unit to a nearly paperless submission process. Regularlygenerates ad hoc reports and documents for senior team members.Contributes to the testing of the CRM prior to upgrades and works closelywith Director of IT on data integrity and process automation. Produced avast library of training materials for the department using iorad. -
Supervisor, Customer ServiceFlexible Benefit Service Corporation Jun 2007 - Sep 2018Rosemont, Il• Oversees the key responsibilities of the Service Specialists and Service Coordinators while serving as the go-to person for questions, escalated issues, problem solving and training. • Acts as a backup to the other Service Specialists when call and email volumes are high or when a member of the team is out of the office. • Coordinates the activities of the department, ensuring quality, responsive service is being provided to producers. • Handles departmental personnel matters, initiating and implementing processes to enhance efficiency and service, and managing department project to ensure deadlines are met.
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Group Account RepresentativeMidwest Insurance Brokerage Service, Inc Jul 2004 - Jun 2007 -
Patient Care Technologist IiSt. Alexius Medical Center Apr 2003 - Jul 2004
Beth Reinhardt Skills
Frequently Asked Questions about Beth Reinhardt
What company does Beth Reinhardt work for?
Beth Reinhardt works for Asi (Advanced Strategies Inc)
What is Beth Reinhardt's role at the current company?
Beth Reinhardt's current role is Director Of Client Operations at ASI (Advanced Strategies Inc).
What is Beth Reinhardt's email address?
Beth Reinhardt's email address is br****@****fit.com
What is Beth Reinhardt's direct phone number?
Beth Reinhardt's direct phone number is +184769*****
What skills is Beth Reinhardt known for?
Beth Reinhardt has skills like Health Insurance, Insurance, Employee Benefits, Training, Customer Service, Life Insurance, Disability Insurance, Cobra, Medicare, Health Savings Accounts, Brokers, Term Life Insurance.
Who are Beth Reinhardt's colleagues?
Beth Reinhardt's colleagues are Damian Silver.
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Beth Reinhardt
President Of N.C. Metrolina A.C.C. Division; Business Administration; Freelance JournalistCharlotte Metro -
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