Beth Silcott Email & Phone Number

Cary, North Carolina, United States

Durham, North Carolina, United States

-Oversee onboarding of new clients, including communication, scheduling, contracts via DocuSign-Current and waitlist client email updates, scheduling and end of contract follow up-Create and track client billable hours in Harvest and send monthly design invoices-Prepare client order estimates, track purchases and coordinate returns-Organize and set up new vendor information including trade discounts and company markups-Manage 10+ accounts via QuickBooks including expense coding, invoicing, accounts receivable andtracking client accounts-Maintaining electronic and paper databases and filing systems-Run bi-monthly payroll and oversee employee benefits-Complete annual insurance audit and collect Certificates of Insurance and W9’s for all contractors-Scheduling office maintenance with landlord, keeping office supplies stocked-New employee onboarding and set up, coordinate quarterly reviews-Plan in-house or off-site team building activities and client appreciation events-Oversee & maintain company calendar-Updating and maintaining office documents, employee handbook and client protocols

Hillsborough, North Carolina, United States

Correspond with online customers and resolve customer service issues promptlyManage daily sales, inventory levels and financial tracking in QuickBooksComplete routine store inventories to ensure accurate stock levels and product availabilityPhotograph and edit product photos for use in online storefront, Etsy and social mediaEstablish relationships with wholesale suppliers to purchase new inventoryAttend various vendor and craft fairs to advertise and sell products

Durham, North Carolina, United States

-Drafted Articles of Incorporation and By-laws and successfully filed with the IRS for 501(c)3 status-Organized multiple outreach projects with the church and our community-Mentored new homeschool families and familiarized them with the NC Homeschool Laws-Maintained organization of website, blog, Facebook page, and weekly newsletter-Coordinated class offerings, scheduling of classes and student registration for over 100 families-Managed requests, purchasing, and inventory of classroom supplies for 20 teachers