Beth Sirisuwan Email & Phone Number

London, England, United Kingdom

• Operational Manager
• Oversee daily operations to ensure efficiency and effectiveness across departments.
• Develop, implement, and maintain operational policies and procedures.
• Monitor performance metrics and implement improvements to enhance productivity.
• Manage resource allocation, budgeting, and forecasting for operational activities.
• Foster collaboration between departments to achieve organizational objectives.Project Manager

• Manage Director's calendar, appointments, and travel arrangements.
• Maintain and organize files, including confidential documents.
• Coordinate communication for the MD.
• Support special projects and event coordination.
• Handle expense management and administrative tasks.
• Conducted research and assisted in document preparation and managed work permit and visa administration.

Bangkok, Bangkok City, Thailand

• Prepared and submitted applications and documents to government agencies like Immigration Bureau and BOI.
• Proactively addressed potential issues and managed outbound visas for multiple countries.
• Guided clients through immigration processes and requirements.
• Researched immigration policies to ensure accurate information.
• Liaised with clients to collect necessary documentation for visa applications.
• Maintained meticulous records of visa applications and client updates.

Bangkok, Bangkok City, Thailand

• Coordinated with counterparts from South East Asia and Europe.
• Managed travel arrangements for executives.
• Handled a variety of immigration applications, such as BOI and non-BOI at OSSC and Changwattana, as well as 90-day reports for overseas staff and their families.
• Oversaw invoicing and the receipt of payments, ensuring accuracy and compliance with financial regulations.
• Monitored and organized documentation inventory to ensure compliance with regulations.
• Purchased office supplies within budgetary constraints and organized office events.

Bangkok Metropolitan Area, Thailand

• Maintained appropriate filing of personal and professional documentation.
• Planned and organized domestic and international travel plans and itineraries.
• Translated and prepared training materials, overseeing the training, scheduling, and performance management of contractors and permanent staff.
• Acted as a point of contact between clients and managerial staff.
• Documented and distributed meeting notes to identify, analyze, and improve workflows, and collaborated on international and domestic travel logistics, including flight itineraries and hotel reservations.
• Conducted general troubleshooting, accounting, tax, and invoicing, and managed work permit and visa administration, while liaising with suppliers.

• Handling customer inquiries and complaints professionally, primarily in the English language.
• Learning Marriott procedures and standards to deliver five-star service consistently.
• Assisting with guest check-in and check-out processes.
• Providing information about hotel facilities, services, and local attractions to guests.
• Collaborating with other hotel departments to ensure guests' needs are met promptly.
• Assisting in resolving guest issues and concerns to ensure a positive experience.

Bangkok

• Coordinating shipping, production, raw material supplies, and associated administrative processes.
• Managing Directors' calendars, appointments, and travel arrangements.
• Organizing and maintaining files, including confidential documents.
• Handling all incoming and outgoing communication for the MD.
• Assisting with coordination and execution of special projects and events.
• Managing expenses, including reconciling credit card statements and preparing reports.