Manage all aspects of software development for suite of energy products (formerly CleanSpark) . Additionally manage fully remote electrical engineering team involved in the provisioning of our microgrid technology in both residential and commercial/industrial projects.

Worked with business partners based in China and Mexico to better understand market needs and delivered agile products; mentored team of product owners across numerous backroom operations applications

Worked with senior managers and senior technical staff at Fortune 100 companies to customizeconsulting and training services to accelerate the software development process; identifiednew business partners including negotiated contracts for commercialagreements; taught project design techniques and coached senior managers and architects on presentation skills; assistant instructor for Project Design Clinic and Architecture Clinic.

Developed internal processes and beta testing program; created product roadmap and feature requirements based on customer feedback and market research; wrote provisional patent; designed and implemented customer care program; developed & implemented social media strategy; hired and managed social media staff; hired and managed all development staff (remote).

Business process analysis and guidance in ERP software selection for small to mid-sized businesses especially in manufacturing and the outdoor industry. Preparation of process documentation and training materials to support your company through any process change.

Responsible for all aspects of evaluation and implementation of a SaaS Enterprise Resource Planning (ERP) system for a $80+million consumer electronics company; ensured that the project remained on schedule and under-budget, while mitigating risk; mapped existing business process in finance, sales (CRM), customer service, supply chain (SCM/SRM), and warehousing (WMS) and then tested the selected ERP system (SAP Business ByDesign), developing and documenting work-arounds when needed; prepared training materials and conducted end-user training; responsible for system administration and troubleshooting after go-live; worked closely with SAP developers and consultants to enhance software usability.

Identified business problems across global offices and proposed solutions to upper management; project manager for the implementation of a product lifecycle management (PLM) suite integrating offices on three continents; project manager for opening of a new manufacturing office in Asia; developed requirements documents for internal software development; created user documentation and training materials; member of the ISO internal audit team.

Advised and edited corporate documentation compiled for international expansion, including redesigning product work instructions for a multilingual audience; taught document design to engineering staff; introduced Simplified English usage for process documentation.

Provided writing and editing needs to clients from a variety of fields including engineering, healthcare, and academia.

Primarily responsible for writing grant proposals for non-profit organization; researched new funding sources; prepared press releases; maintained web content for organization website; managed 25 volunteer writers for archives project.