Beth Sloan Email and Phone Number
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Beth Sloan personal email
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Call Center Operations Manager with over 20 years of customer service experience in both client facing and call center environments. Experience leading in office, hybrid and fully remote teams. Quality Assurance background including audits of products, services, customer service standards and compliance to meet the needs of partners, investors and other stakeholders- Occurring both on location and virtually. Strong empathic coaching skills with the ability to inspire team members to their fullest potential all while recognizing the humanity in their daily work. Skilled in managing both tenured staff and onboarding new hires. Strength in employee engagement and retention. Possesses a keen eye for hiring talent with the ability to discern gifts in others that meet not only the immediate need for hire but also have further development potential for additional contributions to the organization down the road.
Greenpath Financial Wellness
View- Website:
- greenpath.org
- Employees:
- 387
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Senior Manager Of Client ServicesGreenpath Financial WellnessDetroit, Mi, Us
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Financial Wellness Operations ManagerGreenpath Financial Wellness May 2017 - PresentFarmington Hills, Michigan, Us
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Quality AssuranceGreenpath Financial Wellness Apr 2016 - PresentFarmington Hills, Michigan, Us
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Certified Financial CounselorGreenpath Financial Wellness Jul 2013 - Apr 2016Farmington Hills, Michigan, UsThrough financial knowledge and expertise, we provide high-quality products and services that enable people to enjoy a better quality of lifeI counsel and educate individuals and families on personal financial issues such as: budgeting, housing issues, bankruptcy, credit and money management.
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Account Maintenance CoordinatorGreenpath Financial Wellness Jul 2009 - Jul 2013Farmington Hills, Michigan, UsMaintained debt management programs by developing positive and collaborative relationships with clients and their creditors, also by performing the duties in a fast paced call center environment.
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Bank TellerFifth Third Bank Nov 2007 - May 2009Cincinnati, Ohio, UsJob duties included :•receive and count working cash at beginning of shift•identify customers, validate and cash checks•accept cash and checks for deposit and check accuracy of deposit slip•process cash withdrawals•perform specialized tasks such as preparing cashier's checks, personal money orders, issuing traveler's checks and exchanging foreign currency•perform services for customers such as ordering bank cards and checks•receive and verify loan payments, mortgage payments and utility bill payments•record all transactions promptly, accurately and in compliance with bank procedures•balance currency, cash and checks in cash drawer at end of each shift•answer inquiries regarding checking and savings accounts and other bank related products•attempt to resolve issues and problems with customer's accounts•initiate and open new accounts•explain, advise on and promote bank products and services to customers•identify referral opportunities and make relevant referrals•ensure compliance with all internal controls and established policies and procedures -
Shift ManagerKeego Harbor Dairy Queen 2001 - 2005Duties included-•Manage entire operation of restaurant during scheduled shifts.•Maintain critical standards for product and service quality, restaurant cleanliness and sanitation, and speed of service.•Assist in the execution of the restaurant’s business plan as directed by the GM.•Ensure guest service in all areas meets company standards.•Respond to customer complaints, taking prompt and appropriate action to resolve problem and ensure customer satisfaction is maintained.•Accurately complete designated duties such as inventory control, ordering of products, cash control.•Expected to exercise good judgment in decision-making and reporting issues to the GM.•Perform other duties and responsibilities as requested by the GM.•Maintain a positive working relationship with all restaurant employees to foster and promote a cooperative and pleasant working climate, which will be conducive to maximize employee morale, productivity and efficiency.•Communicate all significant issues, both positive and negative, with GM.
Beth Sloan Skills
Beth Sloan Education Details
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Lee UniversityMusic Business -
Waterford Mott High School
Frequently Asked Questions about Beth Sloan
What company does Beth Sloan work for?
Beth Sloan works for Greenpath Financial Wellness
What is Beth Sloan's role at the current company?
Beth Sloan's current role is Senior Manager of Client Services.
What is Beth Sloan's email address?
Beth Sloan's email address is be****@****ath.org
What is Beth Sloan's direct phone number?
Beth Sloan's direct phone number is +126957*****
What schools did Beth Sloan attend?
Beth Sloan attended Lee University, Waterford Mott High School.
What are some of Beth Sloan's interests?
Beth Sloan has interest in Social Services, Arts And Culture.
What skills is Beth Sloan known for?
Beth Sloan has skills like Leadership, Customer Service, Management, Microsoft Office, Microsoft Excel, Financial Analysis, Sales, Microsoft Word, Budgets, Powerpoint.
Who are Beth Sloan's colleagues?
Beth Sloan's colleagues are Cesar Isabel, Kevin Murphy, Kimberly Feliciano, Laura Conner, Maureen Kinch, Kattie (Katelyn) Yarrington, Al Bilinski.
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