Beth Spiker Chan Email & Phone Number

Aliso Viejo, Ca, Us

Healthcare supply chain sales executive with proven experience creating partner relationships, uncovering opportunities and following leads through to close. Work seamlessly with sales team members from Group Purchasing Organizations, distributors, and other software and technology providers to deliver optimal solutions to customers.• Create digital transformations within the acute and non-acute care markets, delivering solutions that create efficiencies throughout procure-to-pay• Help customers simplify workflows, increase automation, and achieve significant savings of staff time and money, while gaining visibility and control over supply chain processes• Partner with customers to help build awareness and comfort with the advantages of new solution implementations, solving current problems and overcoming gaps in ways that create new efficiencies Enduring goal: To help achieve digital transformations that drive healthcare efficiency, creating more automated, accurate, and aligned supply chain processes.

Dublin, Oh, Us

❝Beth has quickly developed strong relationships with internal stakeholders and has shown a strong bias for wanting to learn. The systems and nature of our business are complex, so in the absence of a formal training program, I have been impressed with Beth's desire to not just learn, but to identify and improve processes in the business.❞ — Review excerptsLead a team in support of key accounts, overseeing account managers, project analysts, and a project manager in delivering up to $4.4M in annual revenue from medical device supplier RFID and barcode cloud-based, SaaS solution. Champion product reengineering initiatives, taking a back seat from business development initiatives to focus on enhancing existing offerings and developing robust solutions that meet customers’ needs. Fuel account retention by overcoming challenges, coaching team on best practices in customer management, and leading problem resolution efforts.► Met aggressive benchmarks amid what was considered “unrealistic implementation schedules.” Leveraged available resources to effectively and efficiently manage large customer implementations and pilot programs.► Transitioned to a more disciplined product management approach; commended for showing “personal courage” by raising significant concerns with sales and product management, resulting in improved transparency.► Recognized for doing whatever it takes to support a customer and my team, reacting swiftly to address needs, maintain the focus of the team, and align team efforts with client needs and organizational priorities.► Built a team and process essentially from the ground up—a role typically reserved for a more seasoned manager—proving the ability to lead others, adapt to changing needs, and take an enterprise perspective.► Led nationwide implementation for a large medical device supplier—RFID tagging at 1,400 hospitals—partnering with manufacturers to customize solutions and deploy Cardinal Inventory Management solution (WaveMark).

Dublin, Oh, Us

Provided direction to 2 project managers and coordinated account retention and growth strategies with 10 account managers. Oversaw relationships with 2 anchor accounts generating $7.2M in GP and representing more than 10% of the OptiFreight portfolio; captured $3.8M in savings over 2 contract years. Enhanced relationships through participation and leadership on monthly calls, reviewing priorities, and providing quantifiable value of customer implementations. Led onsite collaboration events, working diligently to uncover clients’ needs, create performance dashboards, and improve transparency of key metrics.► Grew territory by double digits (22%+) over LY and received a 2nd Account Management Innovation Award; demonstrated efficacy in securing a major contract renewal and leading a transition to strategic accounts.► Produced “first-of-a-kind” reporting within OptiFreight, disseminating the savings, metrics, initiatives, and next-tier approaches critical to reaching desired Small Parcel and LTL targets; noted for a “tremendous opportunity for replication.”

Dublin, Oh, Us

Managed primary call points—C-suite, VP of Supply Chain, Director of Materials, and Shipping / Receiving—representing 20K+ beds in North Florida and Southeast Georgia. Trained and mentored new account managers to emulate evidence-based practices, drive account growth, and uncover and capitalize on new business development opportunities.► Achieved record-setting territory growth and received the Account Management Innovation Award, achieving success through new business acquisition, managing an LTL campaign and signing a large IDN contract.► Participated in training and development opportunities including Freight History Kaizen Part I & II, Miller Heiman Strategic Selling and Large Account Management, and Core Management Skills.

New York, New York, Us

► Ranked #1 in the district and #28/73 in the Western Zone based on portfolio growth and sales achievement while representing antidepressants, estrogens, a proton-pump inhibitor, and a mu-opioid receptor antagonist.► Completed Wyeth’s nationally recognized and top-ranked sales training program: Magic Certification.

► Developed new product launch promotions, created distributor training material and a product catalog, and conducted in-depth competitive analysis to identify opportunities to further differentiate brand and gain a market advantage.

Master Of Business Administration - Mba

Bachelor Of Science - Bs, Finance